PT Jewelry Sales Advisor: Grown Brilliance

About the Brand

Diamonds are a celebration, a memento of life's most brilliant moments. The jewelry that represents you should be every bit as elegant and unique as yourself. At Grown Brilliance, we create 100% conflict-free, lab-grown diamonds, brilliantly set in timeless designs, modern styles, and customizable options that reflect individuality and celebrate life's most meaningful moments.

We believe diamonds are personal. They express your style, represent your values, and tell your story. At Grown Brilliance, we don’t just create diamonds—we create diamonds that deserve you.

We are committed to finding exceptional talent to represent our boutique. We are seeking a passionate and customer-focused Sales Advisor who enjoys creating meaningful connections, delivering exceptional service, and contributing to a successful store environment.

As a brand ambassador, you will bring the customer experience to life through authentic engagement, product knowledge, and thoughtful selling. You will build relationships with customers by understanding their needs, sharing the brand story, and providing personalized recommendations that create memorable shopping experiences.

In this role, you will support daily sales initiatives, maintain store standards, and collaborate with teammates to create a welcoming, service-driven environment. Depending on business needs, this role may include opening and closing responsibilities, keyholder duties, and supporting daily store operations. The ideal candidate thrives in a fast-paced retail setting, balances multiple priorities with attention to detail, and brings enthusiasm, professionalism, and a willingness to learn.

Hourly Pay Range: $19 – $22. This role is commission-eligible, with a starting commission rate of 2% and the opportunity to earn up to 4% based on store performance. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.

• Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.

• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.

• Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Customer

Experience:

Creates meaningful customer interactions through exceptional service, product knowledge, and a welcoming store experience.

Sales Performance:
Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and…