Operations Associate

Job Title: Operations Associate (Maintenance and Loading)
Locations: Metro Atlanta, GA and Charlotte, NC
Status: Full Time or Part Time / Hourly
Relationships
:
Retail Management / Manager on Duty
Work Schedule: Hours vary by season. This position will require weekend work.

Do you enjoy working in an open or outdoor environment? Do you enjoy interacting with customers and associates with a common interest? Need a little physical activity in your life? Like having a flexible schedule?

If you answered "YES" to any of the above, this may be the perfect job for you!

Pike Nurseries has been serving residents in the Southeast for nearly 60 years. Pike Nurseries is recognized as a leader in the Garden Center Industry for its commitment to providing the best selection, quality, service and horticultural expertise. With Pike's sister brand, Armstrong Garden Centers, in California, is considered to be the largest independent garden center company in the U.S. with career opportunities and growth from coast to coast.

If you're ready to jump in and feel that you would be a great fit for this position - let us hear from you.

The Operations Associate is responsible for receiving, moving, displaying, maintaining, and loading merchandise while helping maintain a clean, safe, and organized garden center. This position plays an important role in the customer experience by ensuring merchandise is properly handled and available to customers and by providing friendly, timely assistance when loading customer vehicles. The Operations Associate helps create a positive final impression by ensuring customers are safely and efficiently assisted as they leave the store.

Personable, outgoing, enthusiastic, self-motivated individual, charismatic are the skills needed to be successful at this position

• One or more years of related work experience preferred.
• Previous garden center, retail, warehouse, loading, or material-handling experience preferred.

• Make customer service the #1 priority by providing friendly, helpful, and timely assistance to customers.
• Receive, unload, move, and place incoming merchandise according to management direction and established procedures.
• Provide timely and courteous loading assistance, including safely moving customer purchases and loading plants and merchandise into customer vehicles.
• Maintain merchandise for customer appeal, including watering, cleaning, straightening, displaying, and restocking as needed.
• Maintain clean, organized, and safe garden center, loading, and work areas.
• Maintain accurate store signage and displays as directed.
• Complete and maintain the Daily Forklift Checklist and follow all equipment and safety procedures (must be 18 years or older).
• Work cooperatively with other associates and departments to support store operations and customer service.
• Attend required store meetings and training.
• Follow all company policies and safety procedures.
• Perform other duties and responsibilities as assigned.

• Strong customer service and interpersonal skills.
• Ability to communicate effectively with customers and coworkers.
• Ability to organize and prioritize work and meet deadlines.
• Ability to work independently and as part of a team.
• Ability to multitask and work in a fast-paced environment.
• Ability to safely lift 25 pounds regularly and up to 50-100 pounds occasionally, with assistance or proper equipment when appropriate.
• Ability to stand and walk for extended periods of time, primarily on concrete and other hard surfaces.
• Ability to frequently bend, stoop, reach, push, pull, and move…