Account Expansion Specialist

Job Summary

Drive account growth by engaging existing customers, identifying service opportunities, and expanding account scope. Partner with Sales, Operations, and Service Teams to ensure opportunities are executed efficiently and customers receive exceptional service. Occasional field visits to customer locations may be required.

• Proactively uncover upsell and expansion opportunities
• Review accounts, inspections, and compliance needs to identify gaps
• Educate customers on recommended services and solutions
• Generate qualified opportunities and coordinate with Sales and Operations
• Present proposals and follow up to close additional revenue
• Maintain accurate records in CRM and sales tracking tools
• Report to office - conduct occasional on-site visits to scope locations and support quoting

• Sales, account management, or customer-facing experience
• Strong ability to identify and close expansion opportunities
• Excellent communication and relationship-building skills
• Customer-focused with strong follow-through
• Independent and team-oriented
• CRM experience preferred

• Relentless Hustle – Take ownership and deliver results
• Relationships First – Build trust through service and care
• Better Together – Collaborate to win as a team
• Ever Evolving – Learn, adapt, and improve

Founded in 1988, FPS was one of the first companies to combine fire sprinkler and fire protection inspections—helping clients save money while protecting property and lives. Today, FPS is one of Georgia’s fastest‑growing fire and life safety companies.

If you’re ready to support a high‑performing sales team and make a real impact every day—

Apply Today!

FPS is an equal employment opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law.