Inside Sales Representative

life insurance, vision insurance, parental leave, paid time off, sick time, tuition reimbursement, 401(k)

United States, Georgia, Atlanta

Feb 17, 2026

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career.

Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through Benefit Hub
• Vallen complies with all minimum wage laws
• We accept applications on an ongoing basis

Vallen's Inside Sales Representative (ISR) is responsible for providing exceptional service to Vallen's customers by cultivating relationships, receiving, and processing purchase orders, ensuring product availability, monitoring delivery dates, and resolving order processing issues in a timely manner. They are the primary point of contact for assigned customers for Vallen service offerings, pricing, scheduling, and shipping inquiries. They introduce new products to customers, identify upselling opportunities and contribute to identifying customer cost savings.

In collaboration with Vallen's sales teams, they may also assist with identifying and soliciting new business opportunities within assigned segments.

• Remotely contacts current and potential customers to grow prospects and sales following Vallen's inside sales methodology and processes.
• Generates and refers leads for new and/or enhanced sales opportunities to the Vallen sales team.
• Assists with preparing sales quotes, bids, and proposals.
• Provides post-sale training, support, and service transition.
• Verbally persuasive with the ability to show empathy and articulate value.
• Drives utilization of digital tools.
• Enters requests for material to be stocked for customers.
• Service
  • Resolve customer complaints immediately.
  • Monitor segment performance through working of daily, weekly, monthly required reports.
  • Ensures compliance to service KPI Goals.
• Working Capital
  • Manage company assets appropriately
  • Ensures adequate and timely billing of customer orders.
  • Ensures timely resolution of Accounts Receivable disputes.
• Compliance
  • Ensure all compliance to all customer contracts.
  • Ensures adherence to all pricing & freight policies.
  • Ensure compliance to company SOP's and Internal Control Standards.
• Implementations
  • Assist in proposals and large project development.
  • Ensure all new account implementations are executed to the implementation plan.
  • Ensure that service levels meet or exceed customer expectations to limit customer churn.
• Work with Vallen Business Partners to implement strategic initiatives.
• Enable cross functional communication.

• Bachelor's degree (B.
  
  A.) from four-year College or university; or three to five years inside sales experience and/or training; or equivalent combination of…