Solutions Director

The Solutions Director role is responsible for coordinating and managing the technical solution development for the T5 Operations sales process. The role supports sales leadership with a success-based bonus structure, aligned directly with the sales team’s performance. Applicants should have an operational background in data centers while being goal‑minded, with an interest in contributing to a strategic team‑selling model, including coordinating with other technical, operations, construction, finance, management, proposal and sales team members.

Accountability, understanding technical requirements, meeting client‑driven timelines and maintaining the T5 customer standards are central to the role.

• Acting as the technical leader on the T5 Operations sales leadership team for pre‑sales technical support, including solutions development, customer discussions and presentations
• Ability to work with operational leaders to document and describe the T5 Operations Playbook and standards for our prospects and clients
• Understanding of customer requirements for solutions and deliverables, with the ability to communicate how T5 technical solutions solve business requirements and challenges
• Technical preparation for client meetings and proposals responses, including services descriptions, customized staffing models, and detail for technical questionnaires on operational and maintenance programs, while working in a team environment with our Proposal Manager and Operations Team
• Driving follow through on technical action items, both internally and client facing

• Data center operator and technical background
• Strong customer facing “people” skills
• Ability to understand technical operations components and articulate their impact at a business level, in client‑facing presentations
• Works well in collaboration with T5 team members and partners
• Thrives in a fast‑paced environment with an expectation of accountability
• Problem solver that is detail oriented
• Proficiency in MSFT Office products, with Google product skills a plus