Senior Sales Manager OEM​/HM

The Senior Sales Manager HM/OEM is responsible for using independent judgment and professional discretion to book substantial, profitable business into the conference center, taking into consideration the needs of the conference center as well as those of the client. This position must be able to take the general pricing guidelines and booking patterns into consideration and make sound business decisions that will positively impact the hotel's revenue.

• Selling group rooms, servicing accounts, developing and following up on leads for assigned markets.
• Conduct effective sales programs in established group room markets by setting and achieving goals.
• Achieve sales goals.
• Develop and implement new/special market programs when needed.
• Evaluate potential business for existing and new markets.
• Communicate accurate information on in-house groups to help hotel associates service their needs most completely. Maintain daily contact with in-house groups.
• Anticipate (or react to) group problems and provide solutions.
• Maintain effective communication, with all necessary contacts, regarding group business, reports of conventions, copies of correspondence, and memos.
• Develop and maintain owner relations, as it relates to business opportunities.
• Prepare specialized reports, as needed.
• Understand forecasting month-end reports, assist in compiling reports when needed.
• Keep abreast of budgeted revenue goals and assist in putting together plans and actions or originate and generate business when needed.
• Ensure that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensure that any other group information, which is necessary and/or helpful for successful convention business, is submitted to appropriate departments.
• Understand and work closely with Reservations Department to ensure target ceilings and rates are met.
• Represent company at trade association meetings to promote the property.
• Responsible for knowing and abiding by all department, hotel, and company policies and procedures.
• Other duties as assigned.

Must have a high school diploma or GED plus one to two years experience in hotel and/or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities. Conference center experience preferred.