Vaccine Account Manager - Atlanta, GA

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USA - Georgia - Atlanta East

Feb 26 2026

East Atlanta, GA.

For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. Vaccine-preventable diseases are a significant burden on society and healthcare systems; approximately $1 trillion in productivity is lost each year due to preventable conditions.

Our portfolio will reach over 1 billion people globally this decade. GSK’s US vaccines business is designed to support the unique needs of the customer base in the given geography.

The Vaccine Account Manager (VAM) owns the B2B customer relationship in the largest and most complex healthcare delivery networks. The VAM serves as the primary liaison with our largest customers, engages C/D level clinical & non-clinical stakeholders to understand unique customer needs, and delivers a customized value proposition.

• Build partnerships with large-organized customers, including Health Systems, Public Awardees & FQHCs and key decision-makers (e.g., Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists and P&T Committee members)
• Identify the customer’s objectives/goals and how vaccination efforts can support them
• Develop robust customer‑specific and area Business Plans leading to Good Selling Outcomes (e.g., stakeholder mapping, budget cycles, formulary timelines, and business reviews)
• Navigate complex organizational structures to identify clinical, operational and financial influencers to progress on vaccine access/formulary status, policy/protocol, stocking and pull through
• Work closely with Public Sector decision‑makers to advance immunization efforts and address local policy shifts; represent needs to Field and HQ leadership for timely support
• Strategically manage key accounts through comprehensive business review, contract performance discussions, educational programs, and attendance at key customer meetings and medical conferences

• Achieve or exceed customer‑specific targets, including volume, IZ rates, market share, and annual sales targets for the vaccine portfolio
• Define and achieve customer‑specific objectives and GSOs with KPIs for success
• Support the contracting process in partnership with Contracting Specialists
• Execute consultative selling processes to position vaccines as a leading intervention

• Serve as the “Quarterback” for VBU needs and objectives and work with Sales leadership to guide local Sales teams within the customer network; coordinate organizational support to meet customer needs
• Support vaccination programs within and across channels, including referrals to Retail pharmacy settings, Adjudication support and utilization of digital platforms as appropriate
• Partner with internal teams (e.g., Contracting Specialists, OPAS/HSDs, Medical Affairs and Marketing) to offer relevant resources and present the clinical, economic and operational value of vaccines
• Collaborate with Market Access to address coverage, reimbursement and contracting challenges

• Develop expertise in vaccines, disease states, immunization guidelines and competitive landscape
• Provide evidence‑based clinical education to healthcare professionals on vaccine efficacy, safety profiles and administration protocols
• Stay current with CDC guidelines, Medical Society recommendations and Health Quality metrics

• Analyze key account performance, market trends, competitive activities and formulary landscape to identify growth opportunities
• Provide market feedback to internal stakeholders on positioning and pricing

• Maintain detailed customer interaction and activity records in CRM systems
• Complete required training programs, certifications and compliance modules
• Ensure all promotional activities comply with pharmaceutical regulations and company policies