Retail Area Sales Manager Job Atlanta area,Georgia USA,Sales

Position Type

Regular

Language Fluency

English (Required)

Work Shift

1st shift (United States of America)

Job Description

Serve as the Area Sales Manager for a Retail Mortgage Sales team. The team may consist of producing sales managers, their sales teams, and direct Mortgage Loan Originator (MLO) reports. The ASM actively participates in sales efforts, supporting relationships between MLOs and integrated relationship partners within Truist for the benefit of the client. Responsible for all aspects of sales, profitability, coaching and developing sales team members to source mortgage loan opportunities from internal and external referral partners.

Essential Duties and Responsibilities

Responsible for area production growth through effective leadership, recruiting, retention, coaching and developing a profitable sales team.

Understand and communicate mortgage lending strategy, policies and procedures to customers, teammates, internal and external referral sources, and the area managed.

Implement area strategic direction, including execution on new business development, deepening existing business relationships, growing market share, and driving integrated relationship management. Lead inclusive and affordable housing lending initiatives to serve low‑to‑moderate markets.

Continuously improve client service quality by leading the team’s adoption of digital client experience, technology, and managing the mortgage processes to enhance relationships with clients, COIs and Truist teammates.

An Area Sales Manager can speak to clients for customer service purposes but cannot perform any of the following tasks:

Take an application, offer, arrange or assist a consumer in applying;
Negotiate terms or otherwise obtain or make an extension of credit for another person;
Represent to the public through advertising or other means of communication (including social media) that the ASM can or will perform any of these activities.

Knowledge of local real estate market conditions, mortgage product and process trends, and competitive position. Provide feedback and solutions, as needed or requested, regarding mortgage lending delivery capabilities.

Required Qualifications

Bachelor's degree or equivalent education and related experience.
3+ years mortgage industry experience.
2+ years managerial experience.
Strong understanding of mortgage lending and product lines; effective management of internal and external relationships and partnerships.
Ability to manage producing sales managers and MLOs, address fulfillment productivity with operations teammates, and maintain internal and external referral sources.
Proven ability to recruit and retain productive, engaged teammates.
Registered and maintains an active Truist-sponsored registration in the Nationwide Mortgage Licensing System and Registry (NMLSR) and has been assigned a unique identifier number in compliance with the federal S.A.F.E. act requirements.

Preferred Qualifications

Proven ability to lead and build a productive mortgage sales team.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and full‑time or part‑time status), 10 sick days (prorated), and paid holidays.

Depending on the position and division, the job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will learn more about the specific benefits available for any non‑temporary position you apply for, based on full‑time or part‑time status, position, and division of work.

Equal

Opportunity Employer

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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