Inside Sales Representative

Inside Sales Representative

We’re seeking a highly motivated and enthusiastic Inside Sales Representative to join our vibrant team! In this pivotal role, you'll be an integral part of our sales success, directly supporting Account Executives in achieving ambitious company‑wide sales goals and targets. You'll have the opportunity to secure new accounts and cultivate deeper relationships with our existing customers, directly contributing to our expansion.

This is a chance to make a significant impact and accelerate your professional journey with a global leader.

• Connecting with customers primarily via email and phone, with occasional face‑to‑face meetings.
• Creating, updating, and reviewing service contracts in collaboration with key contract holders.
• Working closely with the pricing and trade teams to ensure accurate and up‑to‑date pricing and rates.
• Reviewing operating system menus in detail to troubleshoot and resolve customer issues.
• Managing rate inquiries and new opportunities, ensuring the right teams are involved.
• Following up on pending issues to ensure they are resolved in a timely manner.
• Assisting with daily reports for Account Executives to ensure no opportunities are missed.
• Tracking daily bookings, addressing rating issues, and resolving system glitches.
• Taking on additional tasks as needed to support the team’s success.

• High School diploma or GED required; a bachelor’s degree in business, sales, marketing, global logistics, or maritime is preferred.

• At least 1–3 years of successful sales history within the transportation and logistics industry, specifically with ocean carriers, global logistics providers, or international trade companies highly desired.
• Experience in the transportation or logistics industry is highly desired.

• Strong Business Sense: understanding of business practices and ability to think strategically.
• Customer‑Focused: commitment to assisting customers with a helpful and friendly attitude.
• Negotiation Basics: understanding the basics of negotiations and how to navigate them effectively.
• Sales & Marketing Knowledge: basic understanding of sales and marketing principles.
• Global Business Insight: familiarity with international business practices and global trade is a plus.
• Shipping Knowledge: experience with ocean shipping, either imports or exports, is highly beneficial.
• Self‑Motivated and Collaborative: ability to work independently while also thriving in a team environment.
  
  Clear Communication: excellent verbal and written communication skills.
• Organized and Detail‑Oriented: strong organizational skills with the ability to prioritize tasks.
• Problem Solving
  
  Skills:
  
  ability to tackle challenges and find practical solutions.
• Proficiency in using MS Office Applications (Word, Excel, PowerPoint).

• The pay range listed for this position is the anticipated starting salary or wage range; the final offered rate will be based on individual merit and relative compensation of employees in similar positions.
• Employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, up to 10 vacation days and six sick days in the first year.

HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E‑Verify program.