Sales Engineer

Salary Range: $100,000 – $120,000 Annually

Enatel is a global leader in advanced power conversion and energy management solutions, supporting critical infrastructure across industrial and energy sectors worldwide.

The Sales Engineer is a key technical resource who supports the sales team throughout the entire customer lifecycle. This role is responsible for managing the technical evaluation stage of the sales process and providing both pre‑sales and post‑sales technical expertise. The Sales Engineer works closely with Sales, Engineering, and Customer Service teams to design and deliver solutions that meet customer requirements, acting as a trusted advisor and product expert.

• Support the sales team by responding to technical enquiries and assisting with solution development
• Lead and support technical evaluations during pre‑sales activities, including customer discussions and product demonstrations
• Understand customer technical and commercial requirements and translate these into tailored solutions
• Specify and configure solutions using Enatel products and approved third‑party components
• Provide post‑sales technical support, including troubleshooting and issue resolution
• Deliver installation support, commissioning assistance, technical training, and documentation to customers as required
• Collaborate with internal teams including Sales, Engineering, Manufacturing, and Quality to ensure successful customer outcomes
• Support the development and testing of customized or low‑volume solutions where required
• Contribute to product improvement through feedback gathered from customer interactions and field experience
• Assist in managing warranty‑related activities, including product returns and root cause analysis
• Travel within North America (and occasionally internationally) to support customer engagements
• Actively engage in responsibilities and initiatives to ensure a safe work environment
• Comply with and contribute to the continuous improvement of company policies, processes, and procedures
• Contribute to a collaborative and team‑oriented workplace

• Bachelor’s degree in electronics engineering, engineering, or another relevant technical field (or equivalent experience)
• Experience in a technical sales, application engineering, or customer‑facing engineering role
• Strong technical knowledge in power electronics, telecommunications, or related high‑tech environments
• Ability to articulate complex technical concepts to both technical and non‑technical audiences
• Demonstrated problem‑solving skills with a proactive and solutions‑focused approach
• Strong customer focus with excellent relationship‑building skills
• Ability to manage multiple priorities in a fast‑paced, self‑directed environment
• Strong verbal, written, and presentation skills
• Excellent communication, collaboration, and organizational skills
• Proficiency in Microsoft Office Suite and analytical thinking
• Ability to travel as required to support customers and projects

• Must be comfortable with travel

Enatel/IDEAL Industries, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

The expected salary for this position is between $100,000 and $120,000 and is eligible for incentive pay. This range represents a good faith estimate for the position and actual compensation will be based on numerous factors including knowledge, location, skills, training and experience.

IDEAL employees enjoy a wide range of valuable benefits including medical, dental & vision insurance, education reimbursement and wellness programs. A 401(k) with company match and a cash balance pension plan are also offered. IDEAL values rest, personal time and community involvement, offering several paid time off programs including vacation, personal days, volunteer time, holidays and parental leave.