Sales Representative-Sterile Processing Department

Job Summary

Facilitate the full sales cycle for assigned territories in the Acute Care space focused on the Sterile Processing Environment. Prospect, establish relationships, and close deals with healthcare facilities, equipment dealers, and medical product suppliers within assigned territory. Manage current accounts; maintain existing business and cross-sell new products and/or services.

• Develop medium- to long-term sales plans and prepare strategies to protect, grow, and diversify the relationship with targeted customers.
• Contact current or potential customers to promote products or services.
• Establish and maintain meaningful relationships with internal stakeholders along with new customers and foster relationships with existing customers.

• Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
• Assess customer needs and suggest appropriate products, services, and/or solutions.
• Build relationships to generate future sales and repeat business.

• Reach out to qualified leads through calls, emails, or meetings to introduce your product or service.
• May be required to cold-call to develop new business opportunities.

• Understanding the specific needs and pain points of the prospect to tailor your sales approach.
• Answer customers’ questions about services, prices, availability, or credit terms.

• Develop and deliver sales bids, presentations, and proposals; conduct product demonstrations as necessary.
• Emphasize or recommend service features based on knowledge of customers’ needs and vendor capabilities and limitations.
• Present new products and initiatives.
• Educate customers on current industry trends and regulations.
• Address any concerns or objections the customer may have about product or service.

• Assess the cost effectiveness of products, projects, or services. Compute and compare costs of services.
• Prepare bids and price quotes, contract terms, and/or fulfillment dates for services.
• Negotiate prices or terms of sales or service agreements.
• Create forms or agreements to complete sales. Inform customers of contracts or other information pertaining to purchased services.
• Finalize the sale by securing the contract.

• Facilitate post-close activities and resources (ex. Customer Onboarding, Customer Support, Feedback Collection, Renewals and Retention).
• Ensure customer satisfaction, address any post-sale issues, and seek referrals for future leads.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.

• Develop and apply a deep knowledge of Medline’s product catalog and value-added programs and services.
• Monitor market conditions, innovations, and competitors’ services, prices, and sales (Attend sales or trade meetings, read related publications).

• Manage and document sales related expenses.
• Create and review sales reports as necessary.
• Maintain customer records using automated systems.

• Typically requires a Bachelor’s degree in a business or clinical field.
• At least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.
• Demonstrated track record of sales growth and quota attainment. PREFERRED REQUIREMENTS
  • Direct selling experience in the operating room or other procedural areas within an acute care facility.
  • Experience selling to the sterile processing department with exposure to surgical instruments, prep and pack, and decontamination within an Acute or ASC facility.

  Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated compensation for this position includes a base salary of $75,000 with additional commissions. This role is bonus eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

  Our benefit package includes health insurance, life and disability, 401(k)…