MPS Virtual Sales Director

Director Of Virtual Payment Sales

We are seeking a strategic and results-oriented Director of Virtual Payment Sales to lead a high-performing team of Merchant Payment Services Virtual Payment Specialists Key Responsibilities

Lead, coach, and develop a team of virtual sellers responsible for inbound lead conversion and proactive outbound prospecting

Drive disciplined pipeline management, SLA adherence, and sales activity tracking within CRM tools (e.g., Salesforce)

Establish and execute hub-based sales strategies that maximize conversion, speed to lead, and productivity per seller

Develop and monitor revenue, volume, and market share goals aligned to merchant acquiring objectives

Partner cross-functionally to ensure seamless lead routing, onboarding, and client experience

Leverage data and reporting to optimize sales performance, conversion rates, and funnel health

Ensure timely follow-up with leads and referrals, reinforcing a rapid-response engagement model

Identify trends in customer needs, digital behavior, and competitor offerings to continuously refine strategy

Build a strong, performance-driven culture focused on accountability, coaching, and results

Oversee budget, staffing, and resource planning to support scalable growth

Develop relationships with internal partners and external industry stakeholders as needed

Location Requirement

Role is based in Atlanta, GA, supporting a centralized hub of virtual sales professionals

Basic Qualifications

Bachelor's degree, or equivalent work experience

Typically eight to 10 years of relevant experience

Preferred Skills/Experience

Direct experience leading inside sales, virtual sales, or contact center-based teams

Typically, 8–10 years of relevant sales and/or sales leadership experience

Strong knowledge of merchant acquiring and payment solutions

Proven success managing teams focused on high-volume inbound/outbound sales motions

Advanced proficiency with CRM platforms (e.g., Salesforce) and sales productivity tools

Demonstrated ability to drive pipeline discipline, conversion improvement, and activity-based performance management

Strong analytical mindset with experience using data to drive decisions and improve outcomes

Excellent coaching and leadership skills, with a track record of building high-performing, metrics-driven teams

Effective verbal and written communication skills, particularly in virtual engagement environments

Strong understanding of banking products/services, operations, and evolving payment trends

Ability to make independent, data-driven decisions in a fast-paced environment

Location Expectations

This role offers a hybrid/flexible schedule, with an expectation of 3 or more days per week in office and flexibility to work remotely on remaining days

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.