MPS Virtual Sales Director

Director Of Virtual Payment Sales

We are seeking a strategic and results-oriented Director of Virtual Payment Sales to lead a high-performing team of Merchant Payment Services Virtual Payment Specialists Key Responsibilities

Lead, coach, and develop a team of virtual sellers responsible for inbound lead conversion and proactive outbound prospecting

Drive disciplined pipeline management, SLA adherence, and sales activity tracking within CRM tools (e.g., Salesforce)

Establish and execute hub-based sales strategies that maximize conversion, speed to lead, and productivity per seller

Develop and monitor revenue, volume, and market share goals aligned to merchant acquiring objectives

Partner cross-functionally to ensure seamless lead routing, onboarding, and client experience

Leverage data and reporting to optimize sales performance, conversion rates, and funnel health

Ensure timely follow-up with leads and referrals, reinforcing a rapid-response engagement model

Identify trends in customer needs, digital behavior, and competitor offerings to continuously refine strategy

Build a strong, performance-driven culture focused on accountability, coaching, and results

Oversee budget, staffing, and resource planning to support scalable growth

Develop relationships with internal partners and external industry stakeholders as needed

Location Requirement

Role is based in Atlanta, GA, supporting a centralized hub of virtual sales professionals

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically eight to 10 years of relevant experience

Preferred Skills/Experience

• Direct experience leading inside sales, virtual sales, or contact center-based teams
• Typically, 8–10 years of relevant sales and/or sales leadership experience
• Strong knowledge of merchant acquiring and payment solutions
• Proven success managing teams focused on high-volume inbound/outbound sales motions
• Advanced proficiency with CRM platforms (e.g., Salesforce) and sales productivity tools
• Demonstrated ability to drive pipeline discipline, conversion improvement, and activity-based performance management
• Strong analytical mindset with experience using data to drive decisions and improve outcomes
• Excellent coaching and leadership skills, with a track record of building high-performing, metrics-driven teams
• Effective verbal and written communication skills, particularly in virtual engagement environments
• Strong understanding of banking products/services, operations, and evolving payment trends
• Ability to make independent, data-driven decisions in a fast-paced environment

Location Expectations

This role offers a hybrid/flexible schedule, with an expectation of 3 or more days per week in office and flexibility to work remotely on remaining days

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $ -