Community Relations Outreach

Under the leadership of the Directors of Business Development and other leadership and in partnership with the Account Executive team, the Community Relations Outreach serves as a subject matter expert for each Rogers service line, leveraging operational and clinical experience to promote Rogers services to key community stakeholders.

• Develop, manage, and further enduring alliances with existing and prospective referring providers.
• Identify new referral and partnership opportunities.
• Maintain, advance, and strengthen strategic referent relationships.
• Develop and enhance alliance workflow and standards.
• Plan and implement proactive growth tactics on a daily basis.
• Execute a consultive, patient‑focused sales approach, engaging customers through face‑to‑face and virtual meetings, including regular cold calling.
• Attend daily activities such as Lunch & Learns, breakfasts, dinner programs, professional networking events, and other result‑oriented appointments.
• Monitor expenditures and utilize budget allocation effectively.
• Assist in planning and executing continuing education events and promoting CE webinars and in‑person events at referent meetings.
• Conduct on‑site campus and program tours.
• Maintain frequent contact with referents via phone calls, e‑mail, social media, and other communications to remain top of mind.
• Meet activity, census, and individual objectives set by department leadership.
• Document all referent interactions in CRM software promptly, complete monthly operational and reporting requirements, and analyze results to inform decisions.
• Submit expense reports (mileage, credit card, purchase requests, check requests) in a timely manner.

• Possess a strong desire and dedication to continuous learning and the ability to effectively communicate complex behavioral health topics.
• Maintain knowledge of a wide variety of behavioral health programs, diagnoses, and trends.
• Communicate the efficacy, patient types, and outcomes of all Rogers programming effectively.
• Demonstrate local, regional, and national market knowledge.
• Participate in training and educational opportunities to build and maintain expertise.

• Uphold Rogers values of Compassion, Excellence, and Accountability through open, welcoming presence and transparent communication.
• Speak up to address workplace issues with solution‑focused, strength‑based perspectives.
• Value diverse perspectives and collaborate effectively to achieve organizational goals.

• Bachelor’s degree required, preferably in business, communications, psychology, social work, or a related major.
• Minimum of two (2) years of business development and/or related experience.
• Experience with strategic planning, new business development, and negotiation.
• Computer proficiency with Word and Excel.
• Valid driver’s license.
• Must be granted insurable status by the Rogers insurance policy.
• Lived experience valued.

• Health, dental, and vision insurance coverage for employee and family.
• 401(k) retirement plan.
• Employee share program.
• Life/disability insurance.
• Flex spending accounts.
• Tuition reimbursement.
• Health and wellness program.
• Employee assistance program (EAP).

EOE/MFDV Equal Employment Opportunity – Rogers Behavioral Health