Retail Sales - Accessories - Phipps Plaza

Summary

Retail Sales associate in Accessories at Phipps Plaza responsible for achieving sales goals both in-store and through digital channels. The role focuses on building lasting customer relationships, providing styling and fit guidance, and using selling tools such as text and social media. The associate also supports department presentation through merchandising, stocking, and order fulfillment and may assist other departments as needed.

• Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
• Build and grow customer relationships and a loyal client following
• Provide honest, confident feedback on style and fit and deliver excellent customer service
• Open new Nordstrom Rewards accounts to deepen customer engagement
• Maintain department presentation by filling orders, stocking, re-merchandising, performing price markdowns, and light cleaning
• Collaborate with the team and be flexible to perform duties in other departments when needed
• Seek product and fashion knowledge to support sales and recommendations

• Excellent communication and people skills; self-motivated and goal oriented
• Interest and ability to use networking and technology (text, social media) to achieve sales goals
• Ability to work in a team, prioritize multiple tasks, and demonstrate organization and follow-through
• Flexible schedule availability based on business needs
• Physical ability to move continuously 6-8 hours per shift with frequent bending, twisting, squatting, reaching, and fine hand use
• Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds