Sales Development Representative

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society.

With world‑class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

As a Sales Development Representative specializing in Sales Development, you will focus on achieving and exceeding industry standard productivity and service levels. You will develop qualified opportunities that lead to high yield and provide business development for IBM Technology. Your primary responsibilities will include:

• Develop Qualified Opportunities:
  Leverage marketing demand, insights, and intent data to identify potential clients and develop qualified opportunities that lead to high yield. This involves analyzing data to understand client needs and preferences.

• Build Strong Client Engagement:
  Utilize client engagement practices to build strong relationships with clients across all IBM client segments, with a primary focus on Select. This includes engaging with clients to understand their needs and providing solutions that meet those needs.

• Exceed Productivity Standards:
  Achieve and exceed industry standard productivity and service levels by efficiently managing your time and resources to maximize results.

• Provide Business Development:
  Identify and pursue new business opportunities to drive growth and revenue for IBM Technology. This involves collaborating with internal stakeholders to develop and execute business development strategies.

• Exposure to Sales Development:
  Familiarity with sales development principles, including analyzing data to identify potential clients and developing qualified opportunities that lead to high yield.

• Understanding of Marketing Demand:
  Knowledge of leveraging marketing demand, insights, and intent data to inform sales strategies and identify business opportunities.

• Experience with Client Engagement:
  Exposure to client engagement practices, including building strong relationships with clients and understanding their needs and preferences.

• Familiarity with Productivity Standards:
  Understanding of industry standard productivity and service levels, with the ability to efficiently manage time and resources to maximize results.

• Basic Understanding of Business Development:
  Exposure to identifying and pursuing new business opportunities, including collaborating with internal stakeholders to develop and execute business development strategies.

• Data Analysis
  
  Skills:
  
  Exposure to analyzing data to understand client needs and preferences, with the ability to leverage insights and intent data to identify potential clients and develop qualified opportunities.

• Marketing Demand Knowledge:
  Understanding of leveraging marketing demand, insights, and intent data to inform sales strategies and identify business opportunities, with the ability to apply this knowledge to drive growth and revenue.

• Business Development Exposure:
  Exposure to identifying and pursuing new business opportunities, including collaborating with internal stakeholders to develop and execute business development strategies, with a focus on driving growth and revenue for IBM Technology.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.