Enrollment Manager

FLSA: Exempt

Reports To: Director of Enrollment Management and Financial Aid

Start Date: 07/01/2026 or sooner

Final date to receive applications: Until filled

The Enrollment Manager plays a key role in shaping the AIS community by guiding prospective families through a seamless and welcoming admissions experience - from first inquiry through enrollment. This role serves as a primary ambassador for the school, building meaningful relationships with internal and external stakeholders while supporting the department's recruitment, retention, and enrollment goals.

• Actively maintains and advances the prospect pipeline from first contact, ensuring timely and consistent engagement with prospective families at every stage of the admissions journey
• Monitors application progress, follows up on incomplete submissions, moves completed applications through the review process, and promptly communicates admissions decisions to families
• Maintains the integrity and confidentiality of all admissions records, tracks applicant status, and supports families through each step of the admissions and enrollment process

• Delivers an exceptional experience for prospective students and families by providing responsive, knowledgeable, and warm customer service throughout the admissions process
• Conducts campus tours and serves as a compelling ambassador for AIS at fairs, feeder school events, and community engagements, sharing relevant information with prospective families and other interested parties
• Spends time in classrooms and at school events to develop a deep familiarity with AIS programs, faculty, and community

• Gathers and analyzes demographic research, leverages existing relationships, and identifies and cultivates new markets through strategic partnerships with educational consultants, relocation agents, and outplacement directors
• Supports retention and re-enrollment efforts for current students and families

• Coordinates and supports admissions events — including Open Houses, Information Sessions, and Virtual Sessions — both during and outside of regular school hours
• Organizes, develops, and manages the calendar for admissions events and assessment sessions, working in close collaboration with fellow Enrollment Managers to ensure a coordinated and well‑executed department schedule

• Partners with the Marketing team to develop, update, and maintain admissions collateral, website content, the new family webpage, and the new parent portal to ensure a cohesive and compelling experience for prospective families
• Oversees the content strategy for the prospective family journey from initial inquiry through enrollment
• Assists with weekly newsletter content for prospective and new families highlighting school events, program updates, and other relevant information

• Utilizes CRM and student information systems to manage prospective family data, track applicant status, generate reports, and support a seamless admissions experience from inquiry through enrollment
• Works cooperatively with IT, School Leadership, and the Admissions team to provide accurate data for reporting and research purposes
• Additional responsibilities as directed by the Director of Enrollment Management and Financial Aid

• Bachelor’s degree preferred; equivalent professional experience will be considered
• Minimum of 3–5 years of relevant experience in admissions, enrollment management, or a related field
• Previous experience in an independent, international, or IB school environment highly desirable
• Familiarity with IB philosophy and curriculum strongly preferred
• Experience working with international families, expat communities, or multicultural environments

• Proficiency in Hub Spot and/or Veracross, or demonstrated ability to quickly learn and effectively utilize CRM and student information systems in a fast‑paced admissions environment
• Previous marketing experience a plus

• Demonstrates effectiveness in building…