Mgr I, Sales

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (Fin Tech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

InComm Payments is looking for a Manager I, to join our fast-growing Vanilla Direct business. This is a cross-functional role that supports the Vanilla Direct Sales, Account Management, and Marketing functions. You'll play a central role in lead generation and prospecting for new partners, coordinating account management operations and initiatives, and supporting program related partner and retailer marketing efforts.

This is an ideal opportunity for someone who enjoys variety, is naturally collaborative, and wants to make a measurable impact in a high-growth business. The role represents an amazing opportunity to come in, learn the business, technology, and the partners that need and use the Vanilla Direct program.

The Vanilla Direct team leverages InComm Payments’ vast merchant network and integrated payment technology to provide account load, bill payment and disbursement solutions to partner businesses looking to support their cash centric consumers. Today, the Vanilla Direct program is used by many of the most recognized brands in the US across Banking and Fintech, e-Commerce, Tolling and Transit, Gaming and Sports book, Utilities and Wireless sectors and supported by most major retailers across Pharmacy, Convenience, Value, Grocery and Big Box channels.

We are looking for an ambitious, collaborative, self-starter to report into the Vice President of Sales and Business Development.

• Support the sales team with pipeline management, reporting, forecasting, and CRM administration.
• Coordinate sales strategy, proposals, and presentations.
• Facilitate and lead introductory sales calls and referral meetings.
• Collaborate with legal and product teams on contract development and new customer onboarding operations.

• Oversee day-to-day account management, including operational support, issue resolution, and escalation handling to maintain strong partner satisfaction.
• Develop and execute strategic account plans to identify growth opportunities, expand product adoption, and optimize partner performance.
• Collaborate with cross-functional teams (including product, legal, finance, and operations) to drive initiatives that enhance partner success.
• Analyze partner performance data, financial trends, and market insights to drive data-informed decision-making.

• Product Marketing, Brand Asset Management and Development, Messaging and Value Proposition Development, Campaign Management and Execution, Sales Material Maintenance and Development, general copy writing, and Press Release assistance.
• Work in partnership with product, sales, creative, merchant account teams, PR, and legal to ensure consistent and effective marketing messaging, collateral and partner UX design.
• Foster strong, productive interpersonal relationships with external partners and internal support team to ensure our customers are receiving a best-in-class experience.

We're looking for an ambitious, commercially minded professional who is ready to take the next step in their career. You may already have experience supporting sales, account management, marketing or business operations and are looking for an opportunity to broaden your skills,…