Relationship Manager, Business Cards & Payments (Atlanta)

Overview

Relationship Manager, Business Cards & Payments (Atlanta)

• Use insight and consultative selling techniques to teach current customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business.
• Learn the purchasing needs and behaviors of current customers.
• Analyze the total business spend to identify additional opportunities to leverage products and services.
• Build broad and technical product knowledge and an understanding of how customer processes work with our products and services.
• Assist customers with incorporating products into their purchasing platform and bookkeeping software.
• Maintain and update CRM systems to ensure data compliance.
• Drive incremental charge volume on the card with existing customers.

• Ability to secure appointments directly with customers.
• Proven experience growing existing customers in the field.
• Relationship building and strategic selling skills.
• Strong organizational, interpersonal, telephone, and PC skills.
• Excellent needs‑based oral presentation skills.
• Project and process management, interpersonal influence, networking, project ownership, and workflow management skills.

• At least 3 years of sales experience.

• Bachelor’s Degree.
• 5 years of outside customer sales experience as an individual contributor, driving new acquisition and managing a client portfolio.
• 1 year of experience working with Small Business Customers.
• 1 year of experience in the financial services industry.
• Proficiency using
• Proficiency using Google Suite.
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Sales Territory: $100,000 - $135,000 for Customer Development Manager. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections
4901‑4920;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.