Senior Consultant, Communication Consulting Practice

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

Every business knows that a passionate workforce is infinitely more productive than one packed with people counting down the seconds from nine to five. But how do you get employees genuinely fired up about work? Well, that’s where we come in. At Gallagher, we’re much more than emails and home mailers. We’re driving behavior change at scale for some of the biggest household names on the planet.

Could you launch a mental health campaign for the world’s biggest sportswear brand? Do you have what it takes to change perceptions about healthcare? Have you got the persuasive power to convert millennia ls from frivolous consumers to long-term savers? We’re on the hunt for fresh perspectives and new ideas to revolutionize the way we reach over 40 million people every single year.

Join our 240-strong multinational team of passionate employee communicators and start making a difference today.

As a member of our US Communication Consulting Practice, you’ll be part of client teams dedicated to helping improve engagement, attraction and retention through creative benefits and well‑being communication.

is a key day‑to‑day client contact, hands‑on senior project manager, and writer responsible for driving behavior change for global brands through world‑class strategic planning and executional excellence, overseeing complex projects from concept to delivery.

You have a passion for communication and a natural ability to write the right message and choose the right medium for your audience. You understand the client’s strategic goals and the problem you are trying to solve for their employees and their business. You strive to create beautiful, relevant experiences that deliver results. You know the ‘why’ behind every decision and present the work with confidence, and clients love you because you ‘get’ them.

You personally ensure all deliverables meet your high standards and the client’s expectations, and that they are completed on time and on budget.

Check out our latest showreel.

At Gallagher, we believe that communication can do more than simply inform. It can persuade, motivate, educate and most importantly, help achieve results. From benefits, to change, to total wellbeing and more, our communication team helps our clients share important information with their employees, engaging them and helping them to understand and appreciate the value in what’s being communicated.

While there is no one “right” employee for this position, individuals who are most likely to succeed in the role possess superior written and oral communication skills, are detail‑oriented and self‑sufficient, and have strong interpersonal skills. As a Senior Consultant on the team, you will:

• Serve as a key day‑to‑day client contact for questions, recommendations, and/or information requests, with minimal supervision by senior staff.
• Manage multiple large projects (i.e., $75K and up), ensuring quality work and client satisfaction. This includes overseeing all aspects of the execution of a communication campaign (e.g., drafting, approvals, design, production).
• Play an active role in client meetings: gathering information, establishing needs, clarifying expectations, developing strategies, and obtaining feedback.
• Prepare project schedules and budgets.
• Advise Client Manager, Account…