Regional Sales Director, Small Commercial Lines

Regional Sales Director, Small Commercial Lines

Atlanta, GA, USA

Posted Tuesday, August 18, 2026 at 4:00 AM

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture .

Our Small Commercial Sales department is seeking a Regional Sales Director to join our growing team in our Southeast Region. This position is located in Charlotte, NC or Atlanta, GA .

Position summary:

Responsible for driving the conversion of agents to partners through execution of Small Commercial key initiatives in collaboration with Underwriting and Regional Field Leadership by directing and coaching of Small Commercial Sales Managers and owning/developing the small commercial business strategies for assigned regions.

This is a Full-time, Exempt role. This position is hybrid.

Responsibilities/

Essential Functions:

• 10+ years proven sales and sales management track record in small commercial insurance or financial services environment.
• Advanced sales and marketing skills; proven track record for developing new business & talent.
• Displays exceptional Mentoring and training skills to new and established SCSM’s and ARSD's for onboarding and development. Leads and mentors their region and local enterprise strategic execution. Works with SCSMs to develop territory business plans.
• Excellent communication skills essential; effective face-to face interactions and presentations to groups, as well as strong phone skills, sound written communications including impeccable follow through .
• Professional designation such as CPCU, CIC, etc. P referred.
• Bachelor's Degree.
• Promote collaboration with our agents to develop fast, flexible, and custom-tailored solutions designed to meet the unique insurance needs for our Small Commercial Clients.
• Incorporate partnership strategy, small commercial business strategies, and strong knowledge of the small commercial marketplace and agents into effective sales management to deepen relationships.
• Develop Small Commercial Sales Managers competencies to achieve higher performance
  - Institutionalize sales drill.
• Conduct competency assessments, provide RVP insight into SCSM's’ performance, consult on performance management.
• Work with SCSMs to develop territory business plans.
• Coach SCSMs on day-to-day sales activities
• Liaison with Small CL HO for product/service enhancements

Key Measures of Success:

• Achievement of Small CL regional objectives :
  Small CL NB premium, Total written premium, Book role/thins transfer metrics, Agency management metrics (new appointments, terminations, development, etc.), Service Center Premium, Quality metrics, Small Commercial Business Priorities
• Responsible for driving regional objectives through collaboration the small commercial business, RVP's/RE's and other key franchise stakeholders across the region. Enhance b roader enterprise engagement and influence of other business unit leadership.
• Evaluates territory needs including talent growth potential and roadmap. Maintaining strategic view on performance management issues.
• Exercises broad independent judgment to determine method for issue resolution. Tackles complex issues in creative ways while collaborating with others. Problem solving requires originality and ingenuity using knowledge gained during sales career. Applies knowledge of Hanover’s business strategies to proactively anticipate business needs based on industry trends.
• Incorporate partnership strategy, small commercial business strategies, and strong knowledge of the small commercial marketplace and agents into effective sales management. Mastery of sales and marketing techniques, expert influencing and negotiating skills to drive sales goals. Leads others through example and supports the organization in building these capabilities.
• Management and mentoring of Small Commercial Sales managers as measured through feedback from agents, regional field leadership and overall regional book of business success.

Position Requirements:

• Strategic Partnering
  - Creates collaborative,…