Dock & Door Specialist

Overview

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings help our customers move material faster and more efficiently by implementing automation equipment and technologies including:
Consulting;
Material Handling Equipment, Parts, and Service;
Automated Mobile Robots;
Vision guided vehicles and automated guided vehicles;
High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems; WMS/WES/WCS solutions and Software;
Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation;
Telematics.

As a Dock & Door Specialist, you will promote Carolina Handling both internally and externally, working closely with Sales and Operations. You will support the sale of Dock & Door and Intralogistics solutions by coordinating and supporting technical activities across multiple departments, systems, and workflows. You will be responsible for selling Intralogistics and Dock & Door products designed for Manufacturing, Distribution Centers, Warehouses, and E-Commerce industries.

Your focus will include managing and expanding existing Carolina Handling accounts, while also identifying and acquiring new clients. You will lead initiatives centered on warehouse optimization, Intralogistics solutions, and Dock & Door systems to drive business growth and ensure client satisfaction.

• Sales Strategy and Market Penetration
• Plan, forecast, and achieve sales goals for Carolina Handling's Dock & Door solutions with assigned and new customers.
• Analyze market potential and trends, identifying areas where product sales are weak, and collaborate with vendors and partners to improve market penetration for national and major accounts, as well as new business.
• Engage with the industrial real estate market to expand new business in the assigned territory.
• Lead sales programs and initiatives for Dock & Door solutions within assigned and new accounts.
• Financial and Business Planning
• Forecast and direct the achievement of expense and profit objectives for Dock & Door sales, addressing both short-range and long-range planning.
• Develop, implement, and manage business plans and reporting systems to continually measure performance against objectives.
• Work closely with the Vice President, ISG, to make strategic account planning and pricing decisions.
• Customer Solutions and Project Management
• Administer the entire process of addressing customer needs, ensuring specifications for Dock & Door projects are met.
• Provide creative business solutions tailored to customer requirements, collaborating with Sales, Applications, Service, and Project Management teams for optimal implementations.
• Assist in collecting and analyzing field data, including product specifications, customer facility details, and project-specific considerations.
• Vendor and Partner Collaboration
• Work with various suppliers to ensure proper solutions are provided, aligning with customer needs and Carolina Handling’s goals.
• Perform any other duties as assigned or required to support the company's overall operations and objectives.

• Bachelor’s Degree in Business, Engineering, or a related field, or equivalent work experience preferred
• 5+ years of experience in Dock & Door sales or service development
• Demonstrated Skills and Successful Experience
• Strong business acumen with a solid understanding of key business drivers.
• Proven ability to acquire new business while maintaining strong relationships with existing Carolina Handling customers.
• Ability to build and maintain customer confidence, consistently delivering exceptional customer service.
• Active listener who seeks clarification to fully understand customer needs.
• Persistent in overcoming obstacles with a strong commitment to self-improvement.
• Effective in managing competing demands and using time efficiently.
• Highly motivated and driven to achieve challenging goals.

• Information Management:
  Skilled in managing large volumes of information accurately and…