Inside Sales Manager

Job Description As our Inside Sales Manager for Sage CRE, you will lead a high-performing team of Account Managers focused on renewing annual support plans and upselling to our active customer base for Sage 100 Contractor and Sage 300 Construction & Real Estate. Your team engages Sage end customers in value-added conversations that drive higher renewal rates and uncover opportunities to expand product adoption.

This role owns the commercial execution of renewals, customer retention, add-on growth, and pipeline management across the CRE legacy portfolio.

Every day, you will:
• Provide coaching and feedback sessions to enhance skills and ensure quota attainment.
• Lead team development and continuing education to support career progression.
• Report on team performance and deliver accurate forecasting to senior leadership on time.
* This is a hybrid role requiring in-office presence 3 days per week at our Lawrenceville, GA, or Ponce City, Atlanta, location.
* Key Responsibilities
• Oversee an account management retention sales team to achieve or exceed renewal and growth targets.
• Utilize Salesforce and Fusion to maintain accurate account information and reporting.
• Build strong internal stakeholder relationships for collaborative success.
• Accurately forecast monthly and quarterly attainment against targets.
• Perform data analysis to identify growth opportunities and innovate processes.
• Manage customer escalations and drive resolution with professionalism.
• Participate in skip-level meetings to provide business updates.

Qualifications:

• 1+ years of B2B sales team leadership in technology sales (preferably software or SaaS).
• 5+ years of B2B sales experience as an individual contributor with successful quota-carrying experience.
• Construction and real estate experience, preferred.
• Advanced Microsoft Office and strong computer skills.
• Detail-oriented with excellent organizational and time management skills.
• Strong propensity for innovation and creative problem-solving.
• Self-motivated and able to work effectively both independently and in a team environment.

Industry Requirements for Inside Sales Managers:
• Proven ability to lead and motivate sales teams to achieve retention and upsell goals.
• Expertise in sales forecasting, pipeline management, and CRM tools (Salesforce experience strongly preferred).
• Strong analytical skills for interpreting sales data and driving strategic decisions.
• Demonstrated success in performance management and coaching for skill development.
• Ability to manage customer escalations and maintain high customer satisfaction.
• Familiarity with sales methodologies (e.g., consultative selling, solution selling).
• Excellent communication and stakeholder management skills across multiple departments.

Perks? We have plenty.
• Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).
• Comprehensive health, dental, and vision coverage.
• 401(k) retirement match (100% matching up to 4%).
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
• Library of on-demand career development options and ongoing training offerings.

What it’s like to work at Sage:

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