Community Sales Manager

We are seeking a full-time Associate Sales Manager with great hospitality, sales, people engagement and leadership skills to join our Venture X team in Atlanta, GA. The Associate Sales Manager will work with Venture X members as a sales consultant helping them purchase the flexible office space solutions that meet their needs. You will maximize revenue and profits at your location by implementing and leading efforts to generate new members, retain members, and increase sales.

In addition to the sales responsibility, you will provide excellent customer service to the Venture X members, prospective members, community, internal and external customers. You will always demonstrate a professional image of the Venture X brand and on all platforms.

The Associate Sales Manager is responsible for providing sales, operations, and community support across Georgia locations. This position serves as a floating role that will travel between locations to provide coverage, support staffing needs, assist with sales efforts, and ensure operational consistency across the portfolio. This individual will step in to support Sales Managers, Community Coordinators, and on-site teams during PTO, vacancies, training periods, increased business demand, special projects, and other operational needs.

The Associate Sales Manager will assist with lead generation, tours, sales follow-up, member retention, operations, hospitality, events, and overall member experience.

Venture X strives to provide high quality, flexible workspace options to business professionals allowing our members to grow their companies and exceed their business goals. We provide a unique set of amenities and benefits that support business growth and professional development. Our vision is to provide upscale, flexible work spaces in every major city around the world.

Prospecting, Tours, Follow Up, Execution and set up with proper documentation along the process.

• Assisting in scheduling tours.
• Assisting in sending out tour reminders.
• Greet prospective members at time of tour.
• Obtain walk in information, and enter into CRM with tour booking.

• Provide 100% effective and friendly customer service with all current and potential members with a 4-6 hour acknowledgment and confirmation of the issue.
• Provide a timely response to all reported issues by members with continued response until resolution with escalation to Community Sales Manager/Owner as needed.
• Resolve member issues with professionalism, empathy, and patience.

Assist with meeting all occupancy, sales, marketing and financial goals.

• Meet with Community Sales Manager and/or Owner to understand location occupancy, sales, marketing and financial goals.
• Assist with reporting on weekly, monthly and quarterly achievements.

• Works on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications.
• Create a collaborative environment amongst our members through events and personal introductions.
• Makes signs for events with required advertisements to ensure successful event.
• Perform set-ups and breakdown of events, including ordering food and beverages.
• Prepares newsletter to make sure members are aware of every upcoming event.
• Assists with providing proposals and pricing on Events and/or meeting rooms.
• Assist events to ensure there is a good balance of educational, member appreciation, cultural and lead generation/sales related events.

• Process member move ins and move outs.
• Perform front desk services which include answering phones, greet and check in members or guests.
• Perform Mail/package…