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Sales Retention Manager
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-09-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-14
Job specializations:
-
Sales
Operations Management -
Management
Operations Management
Job Description & How to Apply Below
- Lead, direct, and optimize a team of telesales representatives in a consumer call center
- Drive revenue growth through sales and upselling strategies
- Ensure superior customer service and satisfaction
- Lead the consumer telesales organization to exceed customer experience objectives
- Analyze data and implement strategies for revenue generation and continuous improvement
- Direct daily activities and execution of call centers and vendor operations
- Achieve revenue goals and reduce expenses
- Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning
- Collaborate with business areas to drive strategic alignment and manage change
- Maintain strong domestic and international vendor relationships
- Assign tasks and implement sales plans
- Ensure adherence to company policies
- Influence hiring, firing, disciplinary, and promotional decisions for subordinates
- 5+ years of related sales experience
- Bachelor’s degree (BS/BA) desired
- Experience leading and managing a consumer telesales organization
- Experience analyzing data and developing revenue-generation strategies
- Experience directing call center and vendor operations
- Knowledge of technology, corporate compliance, training, and workforce planning
- Ability to collaborate with various business areas and manage change
- Ability to manage domestic and international vendor relationships
- Qualified applicants must meet applicable federal, state, and local employment requirements
Demonstrates expertise in leading telesales teams, driving revenue growth through strategic sales initiatives, and ensuring exceptional customer service. Proficient in data analysis for revenue generation and adept at managing vendor relationships and compliance.
Highest-signal resume keywords- Telesales Leadership
- Revenue Generation Strategies
- Call Center Operations Management
- Data Analysis
- Vendor Relationship Management
- Sales Strategy Development
- Data Analysis
- Revenue Growth
- Call Center Management
- Corporate Compliance
- Workforce Planning
- Training Implementation
- Upselling Techniques
- Performance Metrics
- Budget Management
- Collaboration
- Change Management
- Customer Service Excellence
- Team Leadership
- Influencing Skills
- Bachelor’s Degree (BS/BA)
- Consumer Telesales
- Vendor Operations
- Sales Performance
- Customer Experience Objectives
- Strategic Alignment
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