Sales Manager

The company is a well-known Chinese company with annual revenue in the tens of billions of RMB, committed to providing global users with high-performance and cost-effective tools and equipment, while placing great importance on every user’s experience and trust.

The company’s business covers more than 200 countries and regions, including North America and Europe, with more than 10 million global users. It is becoming a leading self-owned brand retail expert in the global tools and equipment sector. The company has always maintained the focus and dedication of a craftsman and continuously creates value for customers.

The company is a rapidly growing global brand focusing on tools, industrial equipment, DIY products, and light machinery. It has a strong presence in the global online business sector. Currently, it is actively expanding offline channels in the European market, including hardware cooperatives, regional distributors, and professional retailers.

Fully engage with the commercial team at The Home Depot/Walmart’s U.S. headquarters, responsible for the full process of customer daily communication, order negotiation, quotation, contract negotiation, new product introduction, and supply fulfillment follow-up.

Develop an in-depth understanding of The Home Depot/Walmart’s platform purchasing rules, supplier policies, and category planning, provide corresponding product solutions, drive new product listings and SKU expansion, and achieve channel sales targets.

Follow up on business matters including order delivery, inventory, payment terms, returns and exchanges, and claims; coordinate with domestic supply chain and operations teams to address customer needs and maintain the health of the supplier account.

Collect competitive product developments, market feedback, and customer needs in The Home Depot/Walmart’s categories, communicate them to the domestic product team, and assist in optimizing products, pricing, and promotional plans.

Maintain long-term relationships with The Home Depot/Walmart’s buyers and category managers, identify incremental business opportunities, and expand into more categories and areas of cooperation.

Prepare weekly/monthly channel sales reports, review sales data, identify business risks, and drive the achievement of business targets.

Legally authorized to work in the United States and able to work locally in the U.S.; fluent in spoken and written English, with the ability to independently conduct business negotiations with overseas buyers.

Experience in business development or commercial engagement with The Home Depot/Walmart is preferred; familiarity with the B2B purchasing models of large offline retailers and hypermarkets in North America. Sales experience in tools or home improvement/hardware categories is a plus.

Experience in B2B key account sales / key account management, with familiarity with the complete commercial process including quotations, contracts, orders, payment terms, etc.

Excellent business negotiation and cross-functional collaboration skills, with the ability to independently handle complex issues such as customer complaints, claims, and supply chain conflicts.

Results-oriented, highly stress-resistant, proficient in Office software, and equipped with basic data analysis skills.

Understand the logic of cross-border supply chains and overseas expansion, with the ability to collaborate efficiently with domestic teams across time zones.