Sales Professional - Lenox Square

Summary

The Sales Professional focuses on client needs, building relationships through attentive listening, hospitality, and storytelling. They are passionate about timepieces and jewelry, maintain up-to-date product and industry knowledge, and deliver memorable service. The role supports showroom operations and collaborates with the team to ensure an exceptional client experience.

• Present products to clients using storytelling and technical detail to create a hospitable atmosphere.
• Build, maintain, and develop clientele using the company CRM platform.
• Maintain and update product knowledge on brands, collections, and showroom pieces.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support showroom hospitality guidelines, complete administrative tasks, and use required systems and software.
• Assist team members and coordinate client handoffs; accept and deliver client repairs as required.

• High school diploma.
• Minimum 1 year retail sales experience.
• Strong storytelling ability and passion for timepieces and/or jewelry.
• Excellent client service, selling, interpersonal, written and verbal communication skills.
• Organizational skills, ability to multitask in a fast-paced environment, and ability to work as a team.
• Computer literate (MS Office); ability to stand for long periods and occasionally lift packages; schedule flexibility including evenings and weekends.