Account Manager

Are you passionate about building long-term client relationships and helping businesses maximize the value of innovative software solutions? Account Makers has been engaged by our client, a growing B2B software company, to hire an Account Manager who will support a portfolio of business customers throughout the Atlanta Metropolitan Area. This hybrid position offers the opportunity to join a collaborative technology organization that provides cloud-based software solutions designed to help businesses improve productivity, streamline operations, and drive measurable business outcomes.

In this role, you will serve as the primary point of contact for existing customers, ensuring they achieve success while maximizing the value of the company’s platform. You’ll develop trusted relationships with key stakeholders, conduct regular business reviews, coordinate with internal teams, and identify opportunities to expand existing accounts through additional products and services.

You will work closely with customer success, implementation, product, support, and sales teams to deliver an exceptional customer experience throughout the customer lifecycle. The ideal candidate is consultative, proactive, and relationship-driven with a passion for helping customers achieve their business goals while contributing to long-term revenue growth.

• 2–5 years of experience in account management, customer success, client services, B2B sales, or a related customer-facing role.
• Experience managing customer relationships within SaaS, cloud software, enterprise technology, or another B2B software environment preferred.
• Proven ability to build long‑term client relationships and serve as a trusted advisor to business customers.
• Experience managing account renewals, customer adoption, retention, and identifying opportunities for account growth.
• Strong communication, presentation, negotiation, and relationship‑building skills.
• Ability to understand customer business objectives and recommend solutions that drive value.
• Experience collaborating with cross‑functional teams including customer success, implementation, product, support, and sales.
• Highly organized with strong project management, time management, and account planning skills.
• Experience using Salesforce, Hub Spot, Gainsight, or similar CRM and customer success platforms is preferred.
• Proactive problem‑solving skills with the ability to anticipate customer needs and resolve issues effectively.

This permanent position offers on-target earnings (OTE) of $130,000–$160,000+, including a base salary of $85,000–$110,000, depending on experience, plus a comprehensive benefits package featuring

• health
• dental
• vision
• 401(k)
• paid time off
• additional standard employee benefits

Account Makers is redefining how companies scale revenue and customer‑facing teams by providing on‑demand access to top sales, customer success, and support talent. We connect high‑growth organizations with the leaders and teams they need, exactly when they need them. Learn more at