Senior Account Executive, Ticketing

About LOVB (League One Volleyball):

League One Volleyball (LOVB) is reimagining women's sports. Launched in 2019, our company is a mission-led sports performance, training and media enterprise that will change the game of volleyball in the USA and empower new generations of female athletes.

It is a groundbreaking time for volleyball in the US with our historic triple Olympic Gold medals in Women's Indoor, Beach and Sitting Volleyball. Volleyball is already the #1 most played girls' youth sport. There are 38M current and former players today. Of major sports, it's the only one that is women-first (~90% of players are female). But the volleyball market has been almost entirely missed by traditional sports investors, brands, and media.

LOVB is capturing this opportunity by creating a strong club business, and from that built-in audience and fandom, is creating the best Pro League in the world and a digital ecosystem that will connect all aspects of LOVB. This community-up approach will drive participation and fandom, while enabling greater empowerment for girls and young women living this amazing sport. In this role, you will join a mission-driven, roll-up-your-sleeves team of innovators and builders who have come together to change the paradigm of professional volleyball and women’s sports.

Title:
Senior Account Executive, Ticketing

Department Code & Name: 90414

FLSA Status:
Non-Exempt

Reports To:
Director, Ticket Sales & Services (or designated sales leader)

Location:
Remote (Atlanta, GA based) with occasional travel for matches, member events, and company meetings

As a Senior Account Executive, you will play a critical role in driving ticket revenue growth while delivering exceptional service to League One Volleyball's members, fans, and community partners. This role is responsible for generating new business through season ticket memberships, group sales, fan experience packages, and retention initiatives while supporting a best-in-class fan experience across LOVB markets.

You will serve as a primary point of contact for season members and prospective customers, building relationships that drive revenue, loyalty, and engagement. This role combines outbound sales activity with customer service excellence and requires a highly motivated professional who thrives in a fast-paced, relationship-driven environment.

The ideal candidate is a self-starter who combines strong sales acumen with exceptional customer service skills, organizational discipline, and a passion for sports and live events. They excel at building relationships, managing sales pipelines, and creating memorable experiences for fans and members.

• Execute 60+ daily outbound sales activities through phone, email, text messaging, and Linked In outreach.
• Generate new business through season ticket memberships, group sales, partial plans, and premium experiences.
• Meet and exceed individual sales and revenue goals.
• Maintain accurate sales activity, pipeline management, and forecasting within CRM systems.
• Develop and execute sales strategies to maximize ticket revenue opportunities.
• Identify opportunities to increase customer lifetime value through upselling and cross-selling initiatives.

• Identify, research, and cultivate new sales opportunities.
• Build and maintain prospect databases and lead pipelines.
• Develop relationships with businesses, organizations, schools, and community groups.
• Capture and maintain accurate customer contact information and sales records.
• Utilize prospecting tools and outreach strategies to generate qualified leads.

• Support season member renewal campaigns and retention initiatives.
• Identify opportunities for upgrades, referrals, add-ons, and premium experiences.
• Build long-term relationships with season members and key accounts.
• Support loyalty and retention programs designed to increase member satisfaction and engagement.
• Proactively communicate with members regarding account benefits, events, and opportunities.

• Serve as a primary point of contact for season members and fans.
• Handle ticket exchanges, seat relocations, account inquiries, and service requests.
• Resolve customer issues professionally and efficiently.
• Deliver exceptional service that enhances the overall fan experience.
• Support member communication efforts and service campaigns.