Account Executive; Media Vertical​/Eastern Region- Consulting Services

About New Rocket

New Rocket is the AI-first Elite Service Now Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence.

New Rocket is the AI-first Elite Service Now Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the Service Now AI Platform, New Rocket is one of the largest pure-play Service Now partners.

We are uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

New Rocket is proud to be an Anthropic partner/vendor. Through this relationship, we are expanding our ability to help enterprise clients responsibly design, deploy, and scale AI solutions powered by Claude and other leading AI technologies. Our AI Foundry teams apply Anthropic-aligned practices across prompt and context engineering, retrieval-augmented generation (RAG), agentic workflows, tool use, structured outputs, model evaluation, security, governance, and human-in-the-loop controls.

We #Go Beyond Workflows  to create new kinds of experiences for our customers.

As an Account Executive focused on Media, you will drive new business across broadcast, streaming, publishing, and entertainment companies navigating significant structural change. Content consolidation, M&A-driven integration debt, and the shift to direct-to-consumer models are creating real demand for workflow transformation. Your territory will be anchored on the East Coast, with target accounts including Comcast, NBCUniversal, Paramount, and AMC Networks -- companies managing complex operating environments where Service Now has a clear and defensible value story.

If you understand how media companies operate, have existing relationships in the sector, and know how to position Service Now as a platform for operational scale, this role is for you.

• Build and execute territory plans across a defined set of media accounts, including near-term pipeline opportunities and longer-horizon relationship development
• Develop relationships with key executive buyers -- CIO, COO, CFO, CDO -- particularly within companies undergoing post-merger integration or platform consolidation
• Lead account strategy by mapping stakeholder relationships and coordinating a virtual team across Solutions Consultants, Solutions Specialists, Customer Success, and Alliance partners
• Position Service Now and AI-enabled workflow solutions in the context of media-specific operating challenges: rights management, production workflows, content supply chain, and workforce transformation
• Maintain a healthy, qualified pipeline and deliver accurate biweekly forecasts to sales leadership
• Monitor competitive landscape, market conditions, and platform developments relevant to the media sector
• Act as a sector SME, staying current on Service Now capabilities, industry trends, and client priorities

• 4 to 6 years selling Service Now solutions or competing SaaS platforms, with direct experience in media, entertainment, or adjacent sectors
• Existing relationships with technology buyers at broadcast, streaming, publishing, or entertainment companies
• Demonstrated ability to sell consulting and advisory services, not just software licenses
• Familiarity with post-merger integration dynamics and how they drive technology consolidation decisions
• Experience with AI and agentic…