Diagnostics Solutions Consultant

Savannah, GA preferred

Diagnostics Solutions Consultant

The Diagnostics Solutions Consultant (DSC) is a field-based, customer-facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests, and associated products and services within an assigned U.S. sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention. The DSC will achieve budgeted sales quotas within targeted accounts in the assigned territory.

The DSC will update and maintain sales funnel and customer profile data within the system. The DSC will collaborate with other Zoetis colleagues to achieve goals and support the Diagnostics business.

Anticipated travel:
Within the assigned territory, as required (up to 60%–70%)

Language requirement:
Must speak fluent English

• Develop and maintain a thorough understanding of Diagnostic products and services.
• Travel to the offices of existing and prospective customers, with a target of 3–4 existing customers and 3–4 new business opportunities per day. Extensive driving is required, as well as periodic overnight travel (approximately 4–8 nights per month, depending on the territory).
• Provide detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set up, and demonstrate diagnostic solutions, equipment, and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; and effectively communicate the “value proposition.”
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers in person, over the phone, and via email with product, technical, or service concerns; making periodic customer courtesy calls; keeping clients informed of new products and services, including possible updates to existing instrumentation; and interfacing as needed with sales, accounting, and technical staff to ensure customer questions and needs are addressed in a timely manner.
• Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitors’ accounts, academia, and research settings, and gathering referrals from existing customers.
• Support billing and collection efforts.
• Safely lift and move 60 lbs.

• Minimum of four years of demonstrated sales experience or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
• Minimum of an associate’s degree (bachelor’s degree preferred), preferably with a science or business emphasis, or equivalent experience.

• Exemplifies early-adopter behaviors and demonstrates rapid learning ability.
• Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
• Capably grows technical knowledge through relationships and creative solutions and enhances customer loyalty.
• Demonstrates expertise in veterinary terminology/science.
• Demonstrates skills selling capital equipment in physician and/or veterinary clinics.
• Skilled at making presentations, including financial presentations, at all levels. Demonstrates the ability to transport, set up, and demonstrate equipment quickly and effectively.
• Balances strategic and tactical business requirements.
• Demonstrates a superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
• Knows the competition and its value messaging.
• Demonstrates an understanding of how strategies and tactics…