Assistant Account Manager - Entry Level

Ready to start your career in marketing and account management?

UpSwell is looking for an entry-level Assistant Account Manager to join our team. This is a great opportunity for someone early in their career who is organized, curious, comfortable working with data, and excited to learn how successful client relationships and marketing campaigns come together.

You don't need years of account management experience. We'll teach you our processes, systems, and approach. What we're looking for is someone who pays attention to the details, communicates well, follows through, and is ready to grow.

UpSwell helps clients turn marketing campaigns into measurable growth by combining smart strategy with hands-on client service. We're a fast-growing team that moves quickly, supports one another, and takes pride in doing right by our clients.

It's also a place where strong work gets noticed and people have opportunities to grow. UpSwell has been named a "Best and Brightest" company five times.

Build your career. Learn the fundamentals of client service, campaign management, reporting, and account growth.

Learn from an experienced team. You'll work alongside Account Managers and Pod Leaders who will help you develop your skills.

Make an impact early. You'll have real responsibilities while receiving the support you need to succeed.

Hybrid work environment. Get flexibility while still having the benefit of working and learning alongside your team.

As an Assistant Account Manager, you'll support our Client Services team in keeping client campaigns organized, accurate, and moving forward. As you gain experience, you'll take on increasing responsibility for client relationships and accounts.

You:

• Support Account Managers and Pod Leaders with day-to-day client and campaign needs.
• Assist with a portion of the team's book of business as you develop your account management skills.
• Prepare information and reporting for client conversations.
• Help identify opportunities to provide additional value to clients.
• Process orders, including route selection, creative requests, and asset collection.
• Track proofs and campaign timelines and communicate important updates.
• Assist with list cleaning, suppression uploads, match-back analysis, and ROI reporting.
• Prepare clear and accurate campaign performance recaps.
• Verify tracking numbers, QR codes, landing pages, and other campaign details.
• Make basic creative updates when needed.
• Help guide new clients through the onboarding process.
• Learn our systems, processes, and client service standards so you can take on greater account responsibility over time.

This is an entry-level position
, so extensive account management experience is not required.

We're looking for someone with:

• An associate's degree plus 2 years of relevant experience,
  or a bachelor's degree.
• 0–2 years of experience in client service, marketing, campaign coordination, account support, or a related area.
• Comfortable working knowledge of Excel, Word, and PowerPoint.
• Strong organization and attention to detail.
• Clear written and verbal communication skills.
• An analytical mindset and willingness to learn.
• The ability to manage multiple priorities and systems while staying organized.
• A positive, team-oriented approach and willingness to ask questions and grow.

UpSwell is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.