Client Partner; Cruise

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Location Local to Miami, FLAbout the Job You're Considering As a Client Partner
- Travel and Cruise , you will serve as a senior business leader responsible for developing and expanding strategic client relationships while driving business growth, executive engagement, and long-term account success. Acting as a trusted advisor to C-suite and senior business leaders, you will help clients navigate complex transformation initiatives and align Capgemini's full portfolio of capabilities to their most critical business priorities.

This role offers the opportunity to lead and grow a portfolio of strategic accounts, shape client transformation agendas, influence key decision-makers, and drive significant revenue growth across consulting, technology, and managed services offerings. Success in this role requires a combination of executive presence, business acumen, relationship management, sales leadership, and industry expertise, with accountability for client satisfaction, business development, financial performance, and account expansion.

As a Client Partner, you will play a critical role in strengthening Capgemini's market presence, identifying new growth opportunities, and ensuring clients realize maximum value from their investments while helping them achieve their strategic business objectives. You will work collaboratively across Capgemini's global teams to bring the best of our organization to every client engagement and deliver meaningful, lasting outcomes.

Your Role Own and grow a portfolio of 1-3 strategic accounts within the Travel and Cruise industry, with overall accountability for revenue, bookings, profitability, client satisfaction, and long-term account growth.

Develop and execute account strategies that expand Capgemini's footprint through new opportunities, contract extensions, transformational initiatives, and expanded client partnerships.

Serve as a trusted advisor to C-suite, board-level, and senior client stakeholders, developing executive relationships that position Capgemini as a strategic business and technology partner.

Understand client business priorities, organizational dynamics, decision-making processes, and industry trends to identify opportunities that create measurable business value.

Lead cross-functional collaboration across Capgemini's consulting, technology, engineering, and managed services teams to deliver integrated, One Capgemini solutions aligned to client objectives.

Drive pipeline development, opportunity qualification, strategic pursuits, and large-scale Transformation opportunities while ensuring achievement of sales and financial targets

Act as the executive escalation point for clients, partnering with delivery and business leaders to ensure service excellence, successful outcomes, and strong customer satisfaction

Ensure Capgemini is effectively positioned across the client organization, including executive leadership and board-level stakeholders, to support major programs, strategic initiatives, and future growth opportunities.

Lead executive governance discussions, account reviews, and strategic planning sessions while ensuring alignment between client priorities and Capgemini capabilities.

Champion client success, business value realization, and long-term partnership growth while strengthening Capgemini's market presence and industry leadership

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