Inside Sales Leader

Department: Client Role

Employment Type: Full Time

Location: Atlanta, USA

About Refrigi Wear:

Refrigi Wear is the industry's leading manufacturer of insulated industrial workwear, accessories, and person-protective equipment for subzero temperatures, inclement weather, and low-visibility environments. Our gear is tougher than the conditions our clients face and help to tackle any job - and we mean any job. We eat, sleep, and breathe our purpose of creating better products for working in the cold and other harsh conditions.

Refrigi Wear helps get the job done whatever the weather! That's our company promise and why we've earned the trust of millions over the years.

Refrigi Wear is looking for an Inside Sales Leader to work out of our Dahlonega office location!

The Inside Sales Leader is responsible for building, leading, and developing a high-performing inside sales organization that serves as a meaningful driver of revenue growth. This role will work closely with the SVP of Sales to establish the strategy, structure, processes, performance expectations, and culture necessary to create a scalable and results-oriented inside sales team. Working closely with the SVP of Sales and broader sales leadership team, the Inside Sales Leader will identify opportunities to increase customer acquisition, account penetration, revenue growth, sales productivity, and overall sales effectiveness.

The role will also partner cross-functionally with Marketing, Operations, Customer Service, Finance, and other internal teams to remove barriers to growth and deliver consistent customer experience. The Inside Sales Leader will recruit, coach, develop, and retain top sales talent while creating a culture of accountability, urgency, collaboration, and continuous improvement. This leader will establish clear sales objectives and performance metrics/KPI’s, provide consistent coaching and feedback, and ensure the team has the tools, training, and resources necessary to succeed.

• Lead & Develop the Inside Sales Team:
  Recruit, onboard, coach, and develop a high-performing inside sales team with clear goals, expectations, KPIs, and accountability.
• Drive Sales Performance & Growth:
  Establish sales strategies, processes, and performance standards that drive revenue growth, customer acquisition, account development, retention, and sales productivity.
• Build a High-Performance Sales Culture:
  Create a culture of accountability, urgency, collaboration, continuous improvement, and customer focus through consistent coaching and performance management.
• Leverage CRM (Hub Spot) and other Sales Analytics & Reporting:
  Drive CRM adoption, develop and maintain sales reporting, dashboards, KPIs, and analytics that provide leadership with clear visibility into performance, trends, opportunities, and risks.
• Optimize Sales Processes:
  Continuously improve sales workflows, tools, systems, and processes to increase efficiency, responsiveness, conversion, and scalability.
• Oversee Pricing & Customer Data:
  Ensure pricing, customer information, procurement portals, and related sales data are accurate, current, and properly maintained.
• Manage Sales Compensation:
  Oversee the accuracy and timely administration of sales commissions, bonuses,
• Support Strategic Sales Opportunities:
  Coordinate targeted call campaigns, leverage internal resources and information required for RFIs, RFQs, RFPs, pricing initiatives, and other strategic customer opportunities.
• Partner Across the Organization:
  Work closely with Field Sales, Marketing, Finance, Operations, Customer Service, and other internal teams to improve execution and support customer and revenue objectives.
• Drive Operational Excellence:
  Identify opportunities to…