Manager- User Acceptance Testing (UAT) Coordination

Manager
- User Acceptance Testing (UAT) Coordination

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

We are seeking a detail-oriented and collaborative User Acceptance Testing (UAT) Coordinating Manager to lead and manage UAT efforts across multiple business units for key system releases, including Salesforce, Defi, Shaw, and others. This role will ensure that business requirements are thoroughly tested and validated before deployment, with a strong focus on compliance, quality, and cross-functional alignment. This role will ensure timely and comprehensive testing prior to software vendor monthly releases.

This role will be responsible to manage post production validations and defect remediation during release warranty periods.

Essential

Job Duties and Responsibilities:

Coordinate UAT

Activities:

Plan, schedule, and manage UAT cycles across multiple business units, ensuring alignment with project timelines and business priorities.

Test Case Development:
Write, review, and maintain test cases and scripts based on business requirements and functional specifications.

Test Execution:
Perform hands-on testing and coordinate execution with business SMEs, documenting results and tracking issues.

Defect Management:
Log, track, and retest defects using JIRA and Fresh service, ensuring timely resolution and retesting.

Stakeholder Communication:
Serve as a liaison between business units, IT, and project teams to ensure clear communication and alignment throughout the testing lifecycle.

Compliance Oversight:
Ensure UAT processes and documentation meet regulatory and internal compliance standards.

Training & Support:
Provide guidance and potential training to business testers and SMEs on UAT best practices, tools, and processes.

Continuous Improvement:
Identify opportunities to improve UAT processes, tools, and documentation standards.

Required Education, Qualifications and

Competencies:

Must have a B achelor’s degree in related field.

Two or more years of relevant technical and business work experience with a primary focus on pre-production activities and post-production support.

Minimum 3 years of experience in User Acceptance Testing or related QA roles.

Must have experience working as a QA lead or QA manager.

Strong understanding of UAT methodologies, defect lifecycle, and business process validation.

Experience working with Salesforce, Defi, Shaw, or similar platforms in a financial services or regulated environment.

Proficiency in JIRA, Excel, and Fresh service.

Excellent communication, coordination, and documentation skills.

Ability to work independently and collaboratively in a hybrid work environment.

Travel: 0-10% - as required on an as needed basis.

Location: Must have reliable transportation and live within a commutable distance to one of the following cities:
Atlanta, GA, Dallas, TX, Houston, TX.

Other

Qualifications:

Demonstrates strong attention to detail.

Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully;
Develops alternative solutions.

Pursues training and development opportunities;
Strives to continuously build knowledge and skills.

Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance;
Meets commitments.

Maintains confidentiality;
Remains open to others' ideas and tries new things.

Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to questions;
Participates in meetings;
Comfortable with interacting with all levels of SFS leadership

Writes clearly and informatively;
Edits work for…