Campus Safety Support Coordinator Atlanta, GA

Job Details

Oglethorpe University - Atlanta GA

Full-Time Staff

High School Diploma Required

All Shifts Available

Entry Level

Campus Safety Support Coordinator provides assistance to students, staff, faculty and visitors to ensure a safe and supportive campus environment. The Coordinator acts as a friendly and approachable resource for students, faculty, staff and visitors, fostering a sense of safety and belonging on campus.

Assigned shifts are regular but may be subject to change temporarily depending on operational needs.

• Responds in a supportive, helpful and calming way to calls for immediate assistance with safety issues, health emergencies, maintenance issues, fire alarms and other safety concerns.
• Notifies and interfaces with appropriate campus departments and/or off-campus emergency services to address urgent issues or emergencies, ensuring a safe resolution.
• Assists with building and campus control access, including opening and closing of facilities and gate lockouts and other related concerns.
• Assesses after‑hours student concerns and activates the professional staff call‑back system as needed.
• Assists in the administration of the campus parking program, including permit issues, parking‑related concerns and the resolution of parking‑related disputes.
• Assists in the issuance and management of Petrel passes.
• Circulates through the campus on regular schedules to ensure appropriate building access control, identify any parking concerns, report visible safety issues and create a visible and helpful presence on campus.
• Offers directions and information about campus resources and services.
• Maintains a visible and approachable presence on campus to promote a safe and supportive environment.
• Documents and reports incidents or concerns to the appropriate campus authorities, including grounds or maintenance issues concerning behavior or potential safety concerns.
• Provides accurate and timely documentation through the Campus Safety reporting system.

• Excellent interpersonal and communication skills.
• Ability to remain calm and composed in various situations.
• Strong problem‑solving skills and resourcefulness.
• A friendly and approachable demeanor.
• Knowledge of campus layout and resources is preferred.
• Prior experience in a customer service or support role is a plus.
• High school diploma or equivalent required; additional education or training in a related field is a plus.

• Must be able to work flexible hours, including evenings and weekends as needed.
• This position may require walking and standing for extended periods.
• The Campus Support Coordinator will primarily work outdoors and may be exposed to various weather conditions.

Shift Supervisor positions are available to Support Coordinators demonstrating a high level of proficiency.

In addition to a competitive hourly wage, Oglethorpe University offers a comprehensive benefits package that includes life insurance, LTD insurance, tuition remission for you and your dependents, a 403(b) retirement savings plan with employer match, as well as health, dental and vision. All full-time employees receive a generous paid time off policy.