Security Officer

Greet and assist visitors and residents in a friendly, professional, and helpful manner

Must be able to multi-task in a fast-paced environment

Provide exceptional customer service to all personality types

Maintain knowledge of Lenbrook emergency procedures and serve as first responders to emergencies

Enforce policies, rules, and regulations that govern Lenbrook Patrol premises to ensure they are secure; may need to navigate ladders, ramps, and stairs, as well as run on occasion

Monitor surveillance equipment, inspect buildings, equipment, and access points

Keep mental alertness and attention to detail high, no matter the circumstances

Follow established security protocols while using initiative and good judgment

Perform light maintenance duties upon request

Serve at Concierge Desk and operate a busy multi-line phone console

Obtain extensive knowledge about Lenbrook operations to answer questions competently

Observe and follow uniform policy and cleanliness standards

Ability to pass a written competency test annually (>80% correct)
Ability and availability to work all shifts

Basic computer skills

Good judgement and critical thinking skills

Maintain positive attitude and professional demeanor under pressure and with numerous interruptions

Excellent interpersonal skills along with excellent oral and written communication

Excellent ability to comprehend written and verbal instructions

Ability to remain flexible and adapt well Remain calm in stressful situations

Ability to sit, stand, and walk for long periods of time Ability to lift up to 50 pounds

Ability to work in all weather environments that may include wet or dry, and be extremely hot or extremely cold, snowy or icy