Mobile Trailer Tech II - 2nd Shift

Lead Mobile Trailer Technician Monday - Friday 2nd Shift at Fleet Services by Cox Automotive is a dedicated on-site position with Fleet Services by Cox Automotive. This role does not include emergency roadside repairs. The shift is Monday - Friday, 2:00 pm – 10:00 pm. Fleet Services is headquartered in Indianapolis and provides mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers, with 50+ nationwide service centers and a 24/7 in-house call center.

• Always follows and complies with safe operating practices and procedures.
• Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
• Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
• Applies knowledge that is acquired through formal training or on-the-job experience to perform one s job; works with, understands, and evaluates technical information related to the job.
• Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
• Act with integrity, demonstrate honesty and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
• Perform scheduled preventative maintenance (PM), DOT Inspections and follow up repairs on trailers and equipment in a mobile/field environment.
• Respond to call center dispatched unscheduled service and maintenance request.
• Use hand tools, precision instruments, as well as Trailer tools, welding equipment, and jacks.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (RO) using company issued iOS device and our proprietary TRAIT application
• Accurately complete DOT forms and all other forms of documentation in a timely fashion.
• Work with a high degree of independence and manage your own daily schedule.
• Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Participate and complete all-in company required safety training.
• Establishes and maintains good working relationships with assigned customers and vendors. Communicate effectively both verbally and in writing.
• Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
• Perform minor adjustment and repairs on various types of trailers equipment and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers
• Adhere to company policies, processes, and procedures.
• Remain up to date on safety protocols and procedures.
• Diagnose, adjust, and perform repairs on various types of trailer equipment, and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework.
• Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
• Assist Mobile Trailer Technician I with diagnostics.
• Support Mobile Technicians I & II in inventory reconciliation.
• Advises Mobile Trailer Technicians I & II on Technical issues.
• Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives, and make recommendations.
• Assist Mobile Trailer Technician I/II with diagnostics.
• Perform advanced diagnostics and triage of complicated repairs by Mobile Trailer Technicians I/II.
• Support Mobile Trailer Technicians I/II/Sr in inventory reconciliation.
• Advises and provides training to Mobile Trailer Technicians I/II/Sr on Technical issues.
• Heavily relied upon for customer interaction and communication.
• Assist Mobile Trailer Technician I/II/Sr with scheduling and prioritization.
• Assist Mobile Trailer Technician I/II/Sr with diagnostics.
• Perform advanced diagnostics and triage of complicated repairs by Mobile Trailer Technicians I/II/Sr.
• Mentor Mobile Trailer Technicians I/II/Sr on best practices and techniques to stay within or close to most Standard…