Low Voltage Field Service Technician

About Firmament Solutions

Firmament Solutions is a national IT and low‑voltage infrastructure execution company. We partner with Tier‑1 integrators, general contractors, and enterprise service providers to deliver reliable physical and logical infrastructure services across urban, rural, and multi‑site environments.

Contract‑to‑Hire | Scalable Career Path

• Structured Cabling
• Fiber
• CCTV
• Security & Alarm Systems
• Access Control
• Fire Alarm & Life Safety Systems

Our technicians are not temporary labor. They are the backbone of our execution platform
.

Firmament Solutions is seeking Low Voltage Field Service Technicians for a contract‑to‑hire pathway that leads to full‑time W2 employment for qualified candidates.

• Work independently
• Follow standardized systems
• Communicate clearly
• Own work from arrival through documentation and close‑out

CONTRACT‑TO‑HIRE PATHWAY (IMPORTANT)

All technicians begin in a conditional contract status
.

• Successfully complete 120 service jobs
  • An 8‑hour service day counts as 4 service jobs
• Meet performance standards for:
  • On‑time arrival
  • Documentation quality
  • Communication responsiveness
  • SLA compliance

Most technicians complete this phase in 2–3 months
.

Technicians are responsible for full lifecycle execution
, including:

• Review work orders and project specifications
• Install, maintain, repair, and upgrade:
  • Structured cabling (Cat5e, Cat6, Cat6a, Cat7)
  • Fiber cabling and terminations
  • CCTV systems and NVRs
  • Access control systems
  • Intrusion and fire alarm systems
• Build cable pathways (J‑hooks, ladder rack, cable tray)
• Terminate and label workstation outlets
• Troubleshoot voice, data, fiber, and network equipment
• Access network equipment using SSH / PuTTY when required

• Complete daily job notes
• Upload required before/after photos
• Maintain service history and progress reports
• Accurately record time, materials, and vehicle inspections
• Close work orders in accordance with Firmament standards

• Communicate professionally with on‑site contacts
• Maintain real‑time updates via company systems
• Escalate issues early and clearly

EXPERIENCE REQUIREMENTS

• CCTV: 3+ years
• Structured Cabling: 3+ years
• Low Voltage Field Service: 3+ years
• Valid Driver’s License
• Reliable personal vehicle (required for this role)

• Access Control / Alarm Systems: 2+ years
• Fire Alarm: 3+ years
• Fiber cabling and termination experience
• Familiarity with national building codes and standards
• Experience with scissor or boom lifts

• Ability to lift 50 lbs
• Ability to climb a 12‑ft ladder
• Willingness to travel, including overnight assignments
• Availability for nights, weekends, and overtime as required
• On‑the‑road field position

• Hourly Pay: $26.00 – $35.00 (based on experience)
• Expected
  
  Hours:
  
  32–50 per week
• Overtime eligible
• Bonus opportunities

After successful conversion to full‑time employment:

• Health, Dental, Vision Insurance
• Life Insurance
• Short‑Term & Long‑Term Disability
• 401(k)
• Paid Time Off
• Fuel & mileage reimbursement
• Vehicle maintenance cost sharing
• Company‑paid industry certifications (1 year tenure, 3‑year commitment)

• Responsiveness – Clear, timely communication is mandatory
• Trust – Built through consistency and follow‑through
• Ownership – We own the process and the outcome
• Honesty – Mistakes are communicated early and corrected

Technical skill gets you in the door.

Professionalism and execution keep you here.