Service Technician

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

If you are a specialized technician responsible for providing service and maintenance on Securitas Technology products at client sites, you will be the client contact for all post-installation problems on systems and equipment, as well as special project work, when needed.

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre‑deployment end‑to‑end testing of all upgrades and major modifications.
• Perform on‑site installations of software upgrades and major modifications.

• High School diploma required or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Bosch, Silent Knight highly preferred.
• Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus.
• NICET certification or state fire license preferred.
• Working knowledge of network communications and IP addressing.
• Certifications in enterprise‑grade CCTV, Access Control a plus.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communication skills.
• Excellent problem‑solving and analytical skills.
• Positive attitude and strong work ethic.

• Paid company training.
• Medical, Dental, Vision, and Life Insurance.
• 401K with 60% match up to 6% of salary.
• Paid vacation, holiday, and sick time.
• Educational Assistance.
• Exceptional growth opportunities.
• Company vehicle, laptop, and cell phone provided.
• Wide variety of employee discounts on travel, equipment, and more.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.