Assistant Service Manager

Assistant Service Manager - The Lookout O4W

Hilltop Residential is a world-class real estate investment company dedicated to every resident’s and employee’s experience.

• Competitive Pay
• 401k with Company Match
• Comprehensive Medical, Dental and Vision Plans
• Paid Life Insurance
• Employee Referral Program
• Short and Long Term Disability
• Paid Time Off
• Employee Rent Discount Program
• Rapidly Growing Company with Opportunities for Growth

• Repair and enhance the community by maintaining plumbing, electrical, appliance, carpentry, and painting needs. On‑job training will be provided as needed.
• Be a creative problem solver who is attentive to detail, manages time well, and learns quickly.
• Respond to service requests by launching into action when maintenance issues arise, collaborating with teammates and prioritizing requests to build resident satisfaction.
• Know the make‑ready schedule by monitoring apartment vacancies daily and initiating the turnover process with painting, cleaning and repairing.
• Tend to preventive maintenance by safeguarding equipment with regular tune‑ups, helping it last longer and minimizing costly repairs.
• Notice the details by walking the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal.

• 1+ years of hands‑on general maintenance experience.
• Availability to work a flexible schedule, including weekends.
• Rotating on‑call responsibility for after‑hours emergencies.
• Valid driver’s license and/or access to reliable transportation.
• EPA license preferred.

This role will require an EPA Universal or HVAC certification. If you meet all other requirements and are chosen for this position, Hilltop Residential will invest in your professional development by covering the cost for you to obtain the required certification.

Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.