Controls Service Field Supervisor

** About Us
** We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites.
** Job Summary*
* *
* Job Title:

Controls Service Field Supervisor*
* *
* Job Location:

Atlanta, GA*
* ** Company Overview
** EMCOR Services Aircond, a wholly owned subsidiary of EMCOR Group, Inc., is the Southeast's largest provider of commercial and industrial heating, ventilating, and air-conditioning (HVAC) services. For over 85 years, Aircond has delivered comprehensive HVAC solutions to businesses, deploying expert field technicians for maintenance, repairs, and energy-efficient system replacements. Guided by three generations of family leadership and backed by the strength of EMCOR Group, Inc.,

a Fortune 500 company, Aircond combines deep industry expertise with a commitment to innovation and reliability. Today, we serve single and multi-site clients with a full spectrum of facility services, ranging from HVAC service to complete operations and maintenance solutions. Learn more at  .
** OVERVIEW:
** The
** Controls Service Field Supervisor
** is a mid-level leadership position that combines direct field operations with team supervision. This is a
** working supervisor
** role, with approximately
** 50% of the time spent in the field
** performing technical duties, assisting with complex jobs, and conducting quality inspections. The Supervisor is responsible for leading the field service technicians within the Georgia division to ensure high-quality service delivery, safety compliance, and departmental profitability while mentoring the team to reach their full potential.
** RESPONSIBILITIES:** +
** Field Leadership & Execution (Working Supervisor):
** Spend 50% of time in the field performing the physical duties of a technician, assisting with complex installations/repairs, and providing hands-on technical support. +
** Supervision & Mentorship:
** Directly supervise Georgia field service technicians; promote self-discipline, self-development, and enthusiasm within the team. +
** Technician Scheduling:
** Work closely with the Controls Support Representative and Dispatch to optimally schedule technicians, maximizing billable utilization while meeting customer response time KPIs. +
** Safety Leadership:
** Drive a zero-injury safety culture by ensuring all team members adhere to safety standards, conducting site safety inspections, and maintaining high division driver scores. +
** Quality Control:
** Perform monthly planned preventive maintenance (PPM) and service repair quality inspections to ensure work meets company and customer standards. +
** Financial Management:
** Track and manage the financial performance of the service department, including revenue, gross margin, and labor utilization (Service P&L). +
** Technical Escalation:
** Serve as the first point of escalation for complex technical service issues, utilizing expertise in multiple manufacturer systems (Schneider, Tridium, Distech). +
** Resource Management:
** Monitor and control budget items such as tools, uniforms, and materials; maintain and track inventory for service operations. +
** Training:
** Identify additional training needs on emerging technologies and industry trends; train technicians in company philosophy and core values.
** KEY PERFORMANCE INDICATORS:** +
** Safety:** + < 97% Division Drivers Score + 0 Recordable Injuries +
** Operational Efficiency:** + Maximize > 85% billable utilization through optimized scheduling. + 50% Field Time Allocation (Direct Labor/Field Support). +
** Financials:** + Maintain Service P&L targets (Revenue and Gross Margin)
*
* QUALIFICATIONS:

** +
*
* Experience:

** Minimum of 8 years of experience as a control technician, with at least 2 years in a supervisory or lead role preferred. +
** Technical Expertise:
** Knowledgeable in multiple control manufacturer systems; certifications in
** Tridium Niagara N4/AX** ,
** Schneider Eco Struxure** , and/or
** Distech
* * are highly preferred. +
*
* Physical Requirements:

** Ability to work in mechanical rooms, ceilings, and rooftops; must be able to lift 50+ lbs. and operate tools safely. +
** Leadership

Skills:

** Proven ability to mentor others, make critical on-the-job decisions, and communicate effectively with customers and management. +
*
* Education:

** High school degree or equivalent required; strong knowledge of building management system (BMS) structures. +
** Travel:
** Ability to travel up to 50% within the Georgia and Alabama division to support field operations.
** Why Join Us?
** At EMCOR Services Aircond, you'll be part of a team that values integrity, safety, empowerment, teamwork, and continuous improvement. We offer careers where
** _good work_
** is
** valued, respected, and rewarded
** and you will have the ability to make a meaningful impact in a growing…