Wireless Field Technician

• Base Pay $30.00 - $38.00 / Hour
• Job Category Non-Exempt FT
• Relocation Expense Covered No
• Employee Type Non-Exempt FT
• Required Degree NONE
• Travel 80%
• Manage Others No

Job Purpose: The Wireless Field Technician is responsible for the proper installation, operation, testing, maintenance and optimal performance of equipment associated with wireless network. This position offers technical expertise with installation, maintenance, and troubleshooting services for specific products as needed. (This purpose is meant to be a guide. Duties may vary dependent upon client.)

• Will perform installations of RF/Wireless equipment on light poles and wood utility poles.
• Performs installation work, such as installing cables and radios in equipment cabinets.
• Manage equipment and inventory.
• Troubleshoots RF and Fiber line issues on Small Cell cabinets or poles.
• Reads and interprets work orders to determine work to be done, as well as completing documentation for finished jobs.
• Reads prints and wire cabinets and run/label fiber jumpers in hub.
• Sets up safety in work zone according to prints on TCP (Traffic Control Plan).
• Follows safety rules and practices, complying with OSHA standards.
• Will work in and operate a bucket truck at heights up to 42’.
• Analyzes work orders, plans daily schedule, investigates complaints, conducts tests, and resolves problems.
• Install and perform maintenance on customer’s OEM equipment.
• Will ensure personal equipment operates properly by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintain customer confidence by keeping service information confidential.
• Coordinate customer contact, access to customer premises, and customer test and acceptance on small and medium jobs.
• Test installed system for adherence to specifications and evaluate reception.
• Must maintain vehicle and installation/service parts inventory. Keep workplace clean and organized. Submit required reports in a timely fashion.
• Ensures that the highest quality of service is provided to promote superior customer satisfaction.
• Attend formal or informal training to maintain/upgrade knowledge, skill, and performance levels.
• Build upon knowledge base by reading professional publications.
• Adhere to safety guidelines and requirements.
• Other duties as assigned.

Construction work is project-driven and may vary in availability based on client demand and workload. When role-specific assignments are not available, employees may be required to perform other related duties within the construction or telecommunications field. These duties may include, but are not limited to, ground support, site preparation, equipment maintenance, warehouse support, or assisting with other company projects as assigned.

• High School Diploma or GED required. Associate’s/Technical degree preferred.
• Must have 2+ years’ experience installing, maintaining, troubleshooting specified product or service.
• Demonstrated ability to operate a bucket truck and/or lifts to 47 feet.
• Possess excellent computer skills and the ability to utilize various programs and software dependent up on client is required.
• Demonstrated ability to troubleshoot and problem solve required.
• Analytical ability and an interest in learning new technologies.
• Must be able to utilize hand and power tools.
• Must be able to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Must have strong interpersonal, organizational, oral and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass an Motor Vehicle Report (MVR) review, drug screen and criminal background check.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to…