Maintenance Technician I - Southeast

Maintenance Technician IResponsibilities

• The Maintenance Technician I is responsible for responding to and repairing property issues identified by residents throughout the branch city market.
• Review the calendar each day for assigned work orders to be completed.
• Gather all requested repair information and ensure appropriate supplies are available.
• Schedule daily tasks and communicate with residents on expected arrival times.
• Complete all requested property maintenance within Main Street Renewal service level agreement (SLA) turn‑around times and scope, which includes but is not limited to property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs, as well as external repairs to assets.
• Ensure all work orders are closed out timely while at the home prior to next appointment.
• Communicate with the Austin Support Center and Maintenance Lead and/or Supervisor regarding the status and completion of repairs.
• Document all completed work by taking before and after photos.
• Track supplies and tool usage for restocking and servicing.
• Perform rekeying of properties and other specific repair and/or securing work in pursuit of successful property condition management.
• Perform pre‑move‑in audits/repairs prior to a new move‑in.
• Maintain basic knowledge of plumbing, electrical and carpentry work with expectation of development and growth; if certified in one trade, apply internal knowledge of systems.
• Provide exceptional customer service to residents.
• Assist and resourced peers as needed.
• Maintain fundamental knowledge of the business and willingness to learn all aspects of the position and continue to grow to the next level within the company, including Maintenance Technician Lead.
• Other duties as assigned.

• HS Diploma or GED.
• Service‑mindful approach to all aspects of the job.
• 2–3 years of prior maintenance experience, minimum of 1 year in maintenance with a single‑family or multi‑family property management company.
• Vocational/technical school and/or college considered a plus.
• Basic knowledge of building and property management codes.
• Knowledge of HVAC, electrical, plumbing, carpentry, lock key, and general household repairs.
• One or more of HVAC, Plumbing, Electrical certification preferred.
• Good communication and written skills.
• Great organizational and customer service/satisfaction philosophy.
• Current and valid driver’s license (required to operate a company vehicle).
• Minimum age 21years.
• Ability to multi‑task in a fast‑paced work environment.

This job operates in the field at properties in the metro area and may also involve working in a professional office environment when required. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

The following physical duties may be required for prolonged periods of time:

• Unassisted lifting up to 50pounds.
• Bending, walking, kneeling, stretching.
• Work on step ladders or extension ladders up to 30feet.
• Work in confined spaces, indoor and outdoor all climates, and unclean environments with fumes, dust, and poor ventilation while adhering to company safety requirements and programs.
• Perform all duties in a safe manner at all times.
• Travel to Main Street properties in and around the metro‑area.

Typical workdays are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

• A competitive compensation package, annual bonus, 401(k) match.
• Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day.
• Employer‑paid benefits (medical, dental, vision, health savings account).
• Professional career development and reimbursement.
• Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave.
• Backup childcare offered through Bright Horizons.

Main Street Renewal is proud to be an Equal‑Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.