Repair Technician

Are you an experienced Repair Technician, who is looking to work in a fast paced, global, market leading company?

We have an exciting opportunity for an experienced Repair Technician to join our site-based team in our US office in Suwanee Atlanta.

We are looking for a Repair Technician who can work to strict standard operating procedures and service level agreements in our repair department, ensuring a highly efficient service providing support to the production teams.

• Identify electrical and mechanical device faults using conventional test equipment and software tools, working to standard operating procedures
• Repair, upgrade and rework devices to the latest technical specification
• Undertake bug fixes and servicing to restore correct functionality
• Conduct firmware/software tests incorporating standard communication protocols, at the final inspection stage
• Conduct sample audits, reporting the findings and recommending solutions to the Repair Team Leader
• Updating Remedy, recording key values of the product in repair, from product type to week & year of production, including the fault, cause, solution/ spares in the repair and cost, enabling statistical reports to be produced using Qlik View
• Follow by example the companies Health & Safety policies, reporting any potentially dangerous issues/faults to your direct Repairs Team Leader or Service Team Leader Including not limited to:
  -Maintaining a safe and clean working environment.
  -Use test equipment/repair tools.

• Electronic and mechanical repairs and soldering experience
• Good communication skills with the ability to work under pressure, to tight timescales and confidently resolve issues
• PC Literate, experience of utilising Microsoft Packages
• Patient, responsible, and embrace a positive work attitude

• A competitive salary
• Paid Vacation
• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Informal dress code
• Opportunities for personal growth and development

Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 170 based from our state-of-the-art R&D hub.

From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world’s leading companies.

By being true to our values of Innovation, Collaboration, Respect and Drive we’ve seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits.

A better way... Through our people, drive and commitment we push boundaries to deliver innovative products and services.