Field Supt Installations

Location: Atlanta, GA, United States
Job : 89671

At Schindler, we are dedicated to enhancing the quality of urban life by ensuring that our elevators, escalators, and moving walks operate safely and efficiently. In this role, you will oversee all phases of elevator installation projects, ensuring quality, safety, cost control, and customer satisfaction, while leading and developing field technicians and acting as the key point of contact for contractors, customers, and internal teams.

• Lead and build a high‑performing, safe team of 12‑20 field technicians by enforcing company quality and safety standards.
• Coordinate daily project schedules, job site readiness walkthroughs, parts/material ordering, and payroll accuracy.
• Monitor installation progress and drive efficiency through consistent site visits and communication.
• Manage manpower levels in partnership with union representatives, resolving employee relations and staffing issues.
• Support sales and project management teams with bid estimates, job progress meetings, and complaint resolution.
• Ensure all installation projects meet contractual, company, and safety requirements.
• Conduct regular site inspections, including physical access to motor rooms, pits, and shaftways, to ensure quality workmanship and safety compliance.
• Implement company and customer requirements for product performance, reliability, and passenger safety.
• Enforce safety best practices and participate in continuous training programs.
• Train and mentor technicians on company processes, tools, safety protocols, and industry standards.
• Foster open communication and teamwork among field staff and union partners.
• Manage daily logistics and resource allocation to optimize project delivery.
• Serve as a liaison between field teams, contractors, sales, project managers, and support functions.
• Work closely with union representatives to maintain positive labor relations.
• Coordinate with quality, engineering, and service teams during project handovers and customer training.
• Proactively identify and resolve on‑site challenges, customer concerns, and operational roadblocks.
• Adapt to shifting priorities and urgent requests from technicians and contractors to keep projects on track.
• Develop technical expertise in elevator installation systems and project management through hands‑on experience and mentorship.
• Enhance leadership and communication skills by managing diverse teams and stakeholder relationships.
• Gain proficiency in financial and project metrics including change order management and customer satisfaction tracking.
• Expand knowledge of safety standards, codes, and regulatory requirements.
• Leverage technology and project management tools to optimize workflows and reporting.

• 5+ years of technical leadership experience or elevator industry experience preferred.
• Bachelor's degree or equivalent in a relevant field.
• Strong problem‑solving, communication and interpersonal skills; ability to manage sensitive employee relations with proven leadership skills.
• Proficiency in MS Office suite.
• Strong organizational skills and experience managing tradespeople.
• Flexibility to be on call.
• Adaptability in a fast‑paced environment.

• Fully vested 401(k) match, up to 7% of total eligible compensation.
• Competitive medical, dental, and vision plans – effective from first day of hire.
• 3 weeks’ vacation, increasing with tenure; 7 sick days; 3 floating holidays; 8 company observed holidays.
• Tuition reimbursement – eligible after 6 months of service.
• Parental leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We value your contributions and strive for equal employment opportunities for all qualified applicants. All qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, disability, or veteran status.