Field Services Supervisor

Location

• Atlanta, GA

This is a field-based role requiring regular travel to customer sites and project locations. Travel may be up to 70%, depending on project needs and office support requirements.

• Monday through Friday: The first 8 hours are paid at straight time. Hours worked over 8 and up to 12 hours are paid rs worked over 12 hours are paid at double time.

• Monday through Friday travel: Travel time is paid at straight time.

• Saturday: Labor hours are paid urday travel time is also paid at overtime.

• Sunday: Labor and travel time are paid at double time.

• Per diem provided for eligible travel assignments.

• 5% 401(k) contribution.

• Sign‑on bonus available for NETA‑certified technicians.

• Annual bonus opportunity based on office performance.

The Field Service Supervisor will help establish and grow a new office presence in Atlanta while supervising and developing a team of electrical testing technicians. This is a hands‑on supervisory role that combines field execution, technician training, crew supervision, customer communication, and operational support for electrical testing and power system service projects.

• Supervise, lead, and develop a team of electrical testing technicians supporting field service projects.

• Help establish and grow the Atlanta office by supporting field operations, team development, local execution, customer service, and internal coordination.

• Assist with building a strong local technician team by supporting onboarding, training, mentoring, and performance development.

• Train junior and mid‑level technicians on testing procedures, safety practices, documentation standards, customer communication, and field professionalism.

• Support management with planning manpower, equipment, tools, vehicles, and scheduling needs for field service projects.

• Review field work, test data, and documentation for accuracy, completeness, and compliance with company and industry standards.

• Maintain regular communication with company management regarding job progress, project status, crew performance, customer needs, scheduling changes, manpower requirements, and equipment needs.

• Identify opportunities to improve field processes, technician training, project execution, customer satisfaction, and office performance.

• Perform hands‑on electrical testing, inspection, troubleshooting, maintenance, and commissioning support for power system equipment, including:

  • Protective relays and relay control systems
  • Circuit breakers
  • Power transformers
  • Current transformers and potential transformers
  • Metering equipment, transducers, and power system meters
  • Medium‑ and high‑voltage power cables
  • Grounding systems and ground grids
  • Motors and motor starters
  • Station batteries and battery chargers
  • Alarm panels, annunciators, and related monitoring systems
  • Personal protective equipment

• Lead field crews on customer sites, ensuring work is completed safely, accurately, efficiently, and in accordance with project requirements.

• Diagnose electrical issues, identify equipment or system problems, and assist with determining root cause and corrective actions.

• Recommend repairs, replacements, additional testing, or corrective measures based on field findings and test results.

• Prepare and/or review technical reports outlining services performed, deficiencies identified, test results, corrective actions taken, and recommended next steps.

• Serve as a professional company representative when communicating with customers, contractors, vendors, site personnel, and internal leadership.

• Promote and enforce a strong safety culture in the field, ensuring all…