Facilities Technician II

Who We Are

For over 25 years, we have been dedicated to assisting organizations in delivering critical communications with precision, security, and efficiency through innovative technology, omnichannel communication, and a steadfast commitment to excellence. Serving more than 1,500 clients across a variety of industries, we develop communication solutions that empower businesses to progress.

What truly distinguishes us is our people. We are cultivating a culture that fosters growth, encourages contribution, and enables you to make a significant impact. Here, you are empowered to introduce new ideas, tackle meaningful challenges, and help shape the future of how organizations engage with their customers.

If you are seeking to elevate your career and join a team that is pioneering tech-enabled solutions, we would be delighted to meet you.

Are you a proactive Facilities Technician II who enjoys solving problems and keeping operations running at their best? Join our team and make a measurable impact every day.

Responsibilities

• Serve as an advanced technician supporting production equipment, plant systems, and facility infrastructure across a three-shift operation.

• Work independently and collaboratively with a team of technicians; provide guidance and informal mentoring to Maintenance Technician I employees.

• Perform advanced maintenance, troubleshooting, and repair of mechanical, electrical, hydraulic, pneumatic, and control systems in accordance with SOPs, manufacturer specifications, and safety policies.

• Diagnose complex equipment failures and determine appropriate corrective actions with minimal supervision.

• Lead or support preventive and predictive maintenance activities to improve equipment reliability and reduce downtime.

• Maintain and update CMMS records, including detailed documentation of work performed, root cause findings, and parts usage.

• Support continuous improvement initiatives related to maintenance practices, safety, reliability, and cost control.

• Install, maintain, and modify electrical systems and fixtures, including conduit installation and control wiring.

• Perform advanced facility repairs including plumbing, carpentry, drywall, painting, masonry, and structural repairs.

• Repair, calibrate, and maintain tools and equipment; ensure proper condition and safe use of hand and power tools.

• Participate in emergency repairs and breakdown response activities.

• Work across shifts and provide coverage or leadership support during off-hours as needed.

• Maintain sanitation, housekeeping, and safety standards at all times.
• Perform other duties and projects as assigned.

Skills

• Advanced troubleshooting skills in mechanical, electrical, controls, hydraulic, and pneumatic systems.

• Strong analytical and root-cause problem-solving capabilities.

• Ability to read and interpret electrical schematics, mechanical drawings, and technical manuals.

• Effective communication skills with the ability to explain technical issues clearly.

• Demonstrated leadership, mentoring, and teamwork skills.

• Strong organizational and time-management abilities.

• High level of self-motivation with the ability to work independently.

• Results-driven mindset with an interest in continuous improvement and advancement

Education

• High school diploma or equivalent required.

• Technical school, vocational training, or associate degree in industrial maintenance, electrical, mechanical, or related field preferred.

• Relevant technical certifications (electrical, industrial maintenance, controls, or safety-related) are a plus.

System Knowledge

• Advanced working knowledge of Computerized Maintenance Management Systems (CMMS).

• Proficient in Microsoft Excel and general computer applications.

• SAP system experience strongly preferred.

• Preferred…