Installation & Field Service Technician - Healthcare Technology

Job Description

Installation & Field Service Technician – Healthcare Technology

Company: Cogent Technology Resource
Location: Metro Atlanta, GA
Job Type: Full-Time, Hourly (W2)
Pay: $25–$30 per hour, based on experience
Additional Pay: Overtime eligible + bonus potential
Vehicle: Company vehicle provided

Build, install, and service the technology hospitals rely on every day.

Cogent Technology Resource is a healthcare-focused technology company supporting hospitals and clinical environments across Metro Atlanta and the surrounding region. We install, service, and maintain the equipment that helps care teams stay productive and patient spaces stay operational.

We are hiring an Installation & Field Service Technician to handle a mix of new installations and service work for healthcare technology systems, mobile carts, and clinical IT equipment.

This role is ideal for someone who is hands‑on, mechanically strong, professional with customers, and able to troubleshoot problems in the field without constant supervision.

Why this role is attractive

• Company vehicle provided
• Phone allowance
• Tools and uniforms provided
• Paid training
• PTO and holidays
• Overtime eligible
• Bonus potential
• Steady full-time work
• Career growth and promotion path in a specialized healthcare technology field

What you’ll do

This role is approximately 50% installation and 50% service/repair work
.

You will work inside active hospitals and clinical environments installing, troubleshooting, repairing, and supporting healthcare technology equipment.

Your responsibilities will include:

• Installing healthcare technology systems on walls, ceilings, carts, and equipment platforms
• Assembling, adjusting, servicing, and repairing mobile carts and workstations
• Replacing parts, accessories, arms, keyboards, monitors, batteries, and other cart components
• Troubleshooting cart power issues, hardware issues, fitment problems, and accessory failures
• Performing cable management, cleanup, hardware adjustments, and final quality checks
• Diagnosing field issues and resolving as much as possible onsite before escalation
• Completing service documentation, time entry, notes, photos, and customer signoff
• Identifying site readiness or equipment issues early to avoid delays and rework
• Maintaining hospital-level cleanliness, professionalism, and safety standards
• Keeping a clean, organized company vehicle, tools, and work area

What we’re looking for

We are looking for someone who is dependable, professional, mechanically capable, and able to work independently in a fast‑paced field environment.

Required qualifications:

• At least 2–3 years of experience in one or more of the following:
• field service
• AV installation
• low voltage
• equipment installation
• mechanical repair
• carpentry
• commercial maintenance
• electro‑mechanical service
• Strong mechanical aptitude and confidence using hand tools
• Ability to troubleshoot basic electronics and equipment issues in the field
• Good workmanship and pride in clean, organized installs
• Strong communication and documentation habits
• Valid driver’s license and clean driving record
• Must live in Metro Atlanta
• Ability to pass hospital-level background check and drug screen
• Must provide current vaccination records, excluding COVID
• Must receive annual flu vaccination
• Ability to lift 50 lbs and work safely from ladders

Preferred qualifications

• Experience working in hospitals or clinical environments
• Experience servicing carts, mobile workstations, or mounted equipment
• Experience with battery swaps, powered equipment, monitor arms, cable management, and hardware adjustments
• Experience using service or job documentation systems
• Strong independent work ethic with good judgment in the field

You’ll succeed here if you:

• work well without constant supervision
• communicate clearly with customers and your team
• move