Child Welfare Services Case Manager Supervisor

DHS Child Welfare Services Case Manager Supervisor

Location: DFCS office in Danielsville, Madison County, Georgia.

Pay Grade: L. This position has a designated special entry salary that is non‑negotiable.

Job Description: Supervises, guides, and instructs the work assignments of subordinate staff. Directs a social services unit that provides investigative and comprehensive case management for child abuse or neglect. Ensures immediate and follow‑up actions for at‑risk clients occur in a timely manner.

• Supervises and plans work of assigned staff
• Serves as job expert or organization resource in assigned areas
• Accesses and records client and community resource information
• Collects evidence, interviews witnesses, and prepares reports according to rules, regulations, state and federal laws
• Compiles records, performs follow‑up to determine client case status
• Conducts home‑visit evaluations for information gathering used in assessments
• Coordinates and monitors children in out‑of‑home placements and in‑home interventions
• Coordinates and monitors services, including comprehensive tracking of client activities
• Develops case plans that effectively utilize community resources to meet needs of individual custodial client
• Identifies placement resources for children within foster care system
• Initiates legal process for guardianship, protective services, placement or adoption
• Maintains required documentation and completes reports
• Makes immediate safety assessments and responds per established protocol and policies
• Performs initial investigations of protective services referrals to determine appropriateness of intervention
• Works in collaboration with legal system to ensure safety and desired outcomes
• Reviews, approves/disapproves, or renders decisions on casework performed by staff

• Bachelor’s degree and three (3) years of case‑management experience; or
• One (1) year of experience at the lower‑level Child Welfare Services Case Manager 3 (SSP
  072) or equivalent position

Behavioral Science degrees include social science, psychology, sociology, child development, family studies, criminal justice, education, public health, public administration, nursing.

Case‑management experience includes assessments, home evaluations, staffing, work with individuals, families, groups, or organizations, communication of behavioral change goals, child safety or welfare, and related law enforcement experience.

Must have reliable transportation, proof of auto insurance, valid state‑issued driver’s license, acceptable driving record, and ability to travel statewide.

Employee retirement plan, 401(k), 457, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short‑term care, life insurance, employee discount programs, telework opportunities, and other flexible benefits as described on DHS website.

Health Benefits phone: 1‑800‑610‑1863. Flexible Benefits phone: 1‑877‑342‑7339. Retirement System phone: 1‑800‑805‑4609. Peach State Reserves phone: 1‑877‑342‑7339.

DHS is an Equal Opportunity Employer. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hr helpline.gov.

Selected candidates may be subject to pre‑employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary. The candidate selected for this position may be subject to pre‑employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

Due to the volume of applications, we are unable to provide information on application status by phone or e‑mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

For more detailed information about the Georgia Department of Human Services, visit (Use the "Apply for this Job" box below)..